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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8
Rating breakdown 2,124 reviews
5 Stars
1,025
4 Stars
414
3 Stars
200
2 Stars
139
1 Star
346
71%of customers recommend this product.
(
1,440 out of
2,016)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
1
I would not recommend
on June 22, 2017
Posted by: MicrowaveJane
from Michigan
This microwave was installed in my brand new house. It quit working in about a year and a half. We ended up repurchasing the same model, but only because that meant we didn't need to re-drill our brand new cabinets to change out the trim kit. I hope this new one works better.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on June 24, 2017
Posted by: lbirkner70
from Lenexa, KS, United States
Hard to find a built microwave. This fit our space, had the features desired, and matched our GE oven. Win Win! Thanks GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
can't pop popcorn
on June 26, 2017
Posted by: Wayne Bear
from Birmingham, AL, United States
This model is not durable. were on our third one (first came with the house; replaced it in 2014). The interior wave guiding plate has had to be replaced several times. Now we're being offered a third one. I'll take it because my cabinet space was built for this model. Bottom line, it sucks and can't pop popcorn without the wave plate being damaged.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, June 27, 2017
Hello. Thank you for taking the time to write your review on your microwave. We're sorry for your experience. This is not the evaluation we would expect to hear as it is very unusual that you would undergo multiple issues. We’re glad to know you have been offered a new model and do not anticipate that you will have any additional concerns. Thank you, again, for your evaluation.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice
on June 28, 2017
Posted by: JoMain
from Hot Springs Village, AR, United States
Built in above my built in oven, looks great and happy with performance. Quiet compared to my past model.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Think twice before you buy it
on June 29, 2017
Posted by: Paranjit
from TX, United States
We had this in our new house and it broke in just an year of using it. The microwave stopped heating. I feel its definitely not the expected quality,
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on June 29, 2017
Posted by: ReggieCollete123
from Indianapolis, IN, United States
The microwave oven is very good looking and simple to figure out.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not good
on June 30, 2017
Posted by: Nickmr
from Hanover, VA, United States
Turn table stopped working within the first couple months. Still trying to get it fixed.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, July 3, 2017
Hello. Thank you for taking the time to write your review on your microwave. We're sorry for your experience; this is not what we would expect to hear. To schedule in-warranty service appointment with an authorized GE Appliance technician, please visit our following link:
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
If additional assistance is needed after contacting our service team, we encourage you to reach out to us on our contact us page:
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Thanks, again, for your evaluation.
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
If additional assistance is needed after contacting our service team, we encourage you to reach out to us on our contact us page:
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Thanks, again, for your evaluation.
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible don't buy a GE microwave
on July 3, 2017
Posted by: sportyjoe
from Abilene, TX, United States
This was my 2nd in 8 years. This one only lasted a little over one year. PEB7226SF1SS ZF202083N
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, July 3, 2017
Hello. We appreciate your taking the time to write your review on your microwave. It is very unusual for an issue such as this to occur and we're sorry for your experience. So we may look into this for you, please email your details to eResponse@ge.com. Include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com