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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8
Rating breakdown 2,124 reviews
5 Stars
1,025
4 Stars
414
3 Stars
200
2 Stars
139
1 Star
346
71%of customers recommend this product.
(
1,440 out of
2,016)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
1
If you buy a GE appliance buy extended warranty
on November 27, 2017
Posted by: Audrey mae
from North Dakota
We bought all new GE appliances for our new home. Installed them March of 2016 .They look awesome but have been a huge disappointment.The microwave has stopped heating and makes a very loud noise. The stove top has had to have 2 burners replaced and one won’t even turn on or off completely. The refrigerator quit cooling the first year And needed to be repaired. The double oven thank goodness started working again after a hard reset. Since our children are all grown and gone just us two left we thought these new appliances should last for many years. Well, they still look awesome, now, if they only worked :( . Didn’t buy extended warranty. Shouldn’t have needed it when taking good care of appliances. My old home appliances all still work 20 years later. Too bad my new GE appliances couldn’t make 2 years :/ .
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Frustrating!
on November 27, 2017
Posted by: PMJS
from Brookfield, WI, United States
Heating microwave functionality is acceptable. Our family has always relied on the timer functionality embedded in the kitchen microwave. While this microwave does have a timer function, the timer alarm only gives one short "beep" when time expires. Yet, interrupt the reheat cycle and the microwave continues to "beep" needlessly. I know I stopped the reheat cycle, however I may not be in the room when the timer goes off.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on November 30, 2017
Posted by: WCD1000
Door does not fit correctly and hard to shut. Latch is plastic.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
It makes things hot, but only for two years.
on November 30, 2017
Posted by: DarlingNikki
This microwave works well. Until it doesn’t.
The morning after Thanksgiving, I went into the kitchen and noticed the microwave light was on. I figured I didn’t shut the door completely. Nope. The latch that holds the door closed died! All the other parts wanted to work, but without a fully functioning door latch, The Warm doesn’t happen. It was installed November 2015, so isn’t under warranty.
I’m begrudgingly giving GE one more chance on this, but expensively, as we’re using it as a built in. We’ve bought a replacement unit which was installed today.
The morning after Thanksgiving, I went into the kitchen and noticed the microwave light was on. I figured I didn’t shut the door completely. Nope. The latch that holds the door closed died! All the other parts wanted to work, but without a fully functioning door latch, The Warm doesn’t happen. It was installed November 2015, so isn’t under warranty.
I’m begrudgingly giving GE one more chance on this, but expensively, as we’re using it as a built in. We’ve bought a replacement unit which was installed today.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy BRENDAatGE, GE_Appliances, December 4, 2017
Hello DarlingNikki,
We appreciate you providing feedback on your microwave. We regret your experience. This is not what we would expect from our product. We appreciate your business and value you as a customer and we also appreciate you giving us another chance.
We appreciate you providing feedback on your microwave. We regret your experience. This is not what we would expect from our product. We appreciate your business and value you as a customer and we also appreciate you giving us another chance.
Written by a customer while visiting geappliances.com
Customer Rating
5
Huge interior space!
on December 1, 2017
Posted by: MomBeez
This microwave fits perfectly in the cabinet space that previously housed an older model. The buttons are super easy to understand. Great power! Not too loud!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great slate
on December 6, 2017
Posted by: yumyum
Slate finish is great. It does not show every fingerprint like stainless. Size is perfect for pizza, casseroles, or dinner plates.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave
on December 6, 2017
Posted by: mom310
I bought this microwave to install to my wall cabinets for a semi custom look next to my double wall oven. I have been using for a year now and this powerful microwave is still doing a great job heating my food.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Subpar performance
on December 11, 2017
Posted by: Mathman1937
I bought this last month and had it installed. My first bag of popcorn showed me what I could expect. It was only two-thirds popped. This MW replaced the same model MW, which lasted 14 months, just out of warranty when it quit!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com