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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8
Rating breakdown 2,124 reviews
5 Stars
1,025
4 Stars
414
3 Stars
200
2 Stars
139
1 Star
346
71%of customers recommend this product.
(
1,440 out of
2,016)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
5
Great Microwave!
on March 13, 2019
Posted by: CannonCooker2019
from South Carolina
This microwave works great! We have enjoyed using it the past couple of years. It heats food well!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Piece of Junk
on March 13, 2019
Posted by: Navlinc
from Dallas
Item about two years old. Never did good job of heating. About 8 months ago the light went out. Now the whole thing is dead.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 15, 2019
Hello Navlinc - Thank you for writing a review on your microwave. This is not what we would expect to hear and we’re sorry for your experience. Please try resetting the electronics on your microwave by disconnecting power at the circuit breaker for 30 seconds. If normal operation does not return after the power is restored, please contact GE Service at 1-800-432-2737 to schedule an appointment at your convenience or, if you prefer, you may schedule online by visiting the website below:
http://www.geappliances.com/service_and_support/service/
We hope this helps. Thanks, again, for your feedback.
http://www.geappliances.com/service_and_support/service/
We hope this helps. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Performs great. Looks great.
on March 19, 2019
Posted by: Chrispy99
from Syracuse, NY
Great microwave. Large size is just what we needed. Works well too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this!
on March 20, 2019
Posted by: MarkW501
from Louisville, KY
It's beautiful and works well. Great cooking time and easy to clean. Big thing for us, we could silence the beep!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Ridiculous
on March 29, 2019
Posted by: bannerscwt
Terrific product...for less than 3 years. Abruptly stopped working and making loud noises. I've had microwaves for over 30 years and they have never died on me after use for a heck of a lot longer than that.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 2, 2019
Hello bannerscwt - We appreciate you taking the time to write a review on your microwave. We’re sorry for your experience. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible product
on April 1, 2019
Posted by: Pamly
from Friendswood TX
This was the second of this model put in my new build in Less than 2 years. First lasted just a few day out of the year warranty. The second lasted just 2 years.
No, I would not recommend this to a friend.
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 4, 2019
Hello Pamly - Thank you for taking the time to write a review on your two microwaves. We are sorry to hear of your experience. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
bad product
on April 20, 2019
Posted by: Star196666
from Houston, TX
We used the product just in less two years and it did not heat, but made noise.
No, I would not recommend this to a friend.
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 22, 2019
Hello! We appreciate you taking the time to write a review on your microwave. We’re sorry for the no heating experience. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
broke quickly
on April 26, 2019
Posted by: SherryWhitton
from Kerrville Texas
I purchased the microwave as part of a whole kitchen. It was installed sometime in November but we did not move into our home until March. It worked 2 weeks and the electronic board went out. I am hoping the warranty will cover the fix.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 29, 2019
Hello! We're sorry to hear of this difficulty with your microwave. Your model comes with a full one year warranty from date of original purchase that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Thank you for your feedback and for choosing GE Appliances.
Thank you for your feedback and for choosing GE Appliances.
Written by a customer while visiting geappliances.com