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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8
Rating breakdown 2,108 reviews
5 Stars
1,025
4 Stars
414
3 Stars
200
2 Stars
133
1 Star
336
72%of customers recommend this product.
(
1,440 out of
2,004)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
1
Broken
on May 8, 2019
Posted by: Chanel327
from MONTGOMERY, TX
Our microwave isn’t even two years old and it and the heating element is broken. Everything turns on but it will not heat anything anymore. Not even a little bit.
No, I would not recommend this to a friend.
Features
5
Performance
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 10, 2019
Hello Chanel327 - We appreciate you taking the time to write a review on your microwave. We’re sorry for your experience with the no heating issue. If you will email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
microwave
on May 9, 2019
Posted by: precious78
The microwave works very well, though it makes some noise when it works for two minutes or more.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Already broken, never really functioned properly
on May 15, 2019
Posted by: redwagondriver
from Austin, TX
We have had this microwave for 3 1/2 years and the heating element is broken. I have just been told we will have to replace it and was shocked to see other reviewers mentioning this same issue. I am very disappointed and hate to have to spend more money to replace it again in such a short period of time. The turntable never worked properly and the door often wouldn't latch allowing the microwave to turn on. If anyone can recommend another microwave that has these same specs I would love it!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 16, 2019
Hello redwagondriver - Your feedback is very important to our business and we sincerely apologize for this experience with your microwave. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Works when it wants to
on May 20, 2019
Posted by: Tired of overpriced Junk
from Saginaw
Have had trouble with it from day 4.. now less then 2 years old. the touch pad don't work the light inside flashes and screen got to all X's. ( no it's not the kid lock) happens all the time then few days later it works again.. it has never kept time... And it's built in . Can't just pull a plug.. JUNK!!!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
No Good
on May 31, 2019
Posted by: Seang44
from Houston ,TX
0-10 = 0 Going on third microwave in four years .
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Second GE Profile
on June 3, 2019
Posted by: dslstlouis
from Tampa FL
I have a built in microwave and unfortunately GE is the only one which fits my space requirement. The units are poorly constructed and seem to break after one year. I wish i had more options but this is my only choice.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible microwave —- Shot after 16 months
on July 8, 2019
Posted by: Sweet Lew
from Eugene, OR
We purchased this microwave at an appliance store a little over a year ago. We paid more for GE thinking it would buy us some reliability. It. Did. Not. Three months after the warranty expired, it started sparking on us and the inside wall caught fire. We are headed back to the store where we will be purchasing a much less expensive microwave from another manufacturer.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn't even last three years!
on July 25, 2019
Posted by: drewbab
from Bartlesville, OK
Bought a brand new home and this microwave didn't even make it three years! Wow, what a joke. GE appliances are horrible.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 26, 2019
Hello drewbab - Thank you for your feedback. We're sorry to hear of your microwave experience. If you will email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave.
Written by a customer while visiting geappliances.com