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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8
Rating breakdown 2,106 reviews
5 Stars
1,025
4 Stars
414
3 Stars
200
2 Stars
133
1 Star
334
72%of customers recommend this product.
(
1,440 out of
2,002)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
1
Sparking after 3 years
on January 21, 2020
Posted by: mw1976
from Denver, CO
Microwave came with our newly built home as a suite of GE products. Worked great until it began arcing. Appliance repair says it is not repairable as the case is comprimised as well. Not impressed with GE right now as our dishwasher pump failed a few months ago causing damage to the hardwood floors.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Not so great
on January 26, 2020
Posted by: GLQcom
from Tucson, AZ
Less than 5 years old multiple problems
Magnitron tube arks and sparks when using
unless a small container of water kept inside
door latch broke which renders unit useless
Into the recycling it goes
Will not purchase GE appliances
Magnitron tube arks and sparks when using
unless a small container of water kept inside
door latch broke which renders unit useless
Into the recycling it goes
Will not purchase GE appliances
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Serviceable after Less than 3 years
on January 28, 2020
Posted by: Lackey
from Maryland
Purchased microwave in March 2020 as part of a suite of GE products with a new home purchase. It recently began sparking and we have been advised that the unit is no longer serviceable. Seems to be a common issue with this model which is probably why it has been discontinued. Problem is there is only one GE model that will fit the existing space and the stainless steel version looks to be black with silver trim. Not at all complementary in our stainless steel kitchen.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Serviceable After Less Than 3 Years
on January 28, 2020
Posted by: Lackey
from Maryland
Purchased microwave in March 2017 as part of a suite of GE products with a new home purchase. It recently began sparking and we have been advised that the unit is no longer serviceable. Seems to be a common issue with this model which is probably why it has been discontinued. Problem is there is only one GE model that will fit the existing space and the stainless steel version looks to be black with silver trim. Not at all complementary in our stainless steel kitchen.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 29, 2020
Hi there,
We're sorry to hear about the difficulties surrounding your microwave. For your future knowledge, take a look at this article that covers some tips on what to do if your microwave is arcing in the cavity or making strange sounds. You can view that article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17875
If you would like assistance in choosing a replacement model, please feel free to send us an email or live chat with us we'd be happy to help.
Best wishes,
Michael
We're sorry to hear about the difficulties surrounding your microwave. For your future knowledge, take a look at this article that covers some tips on what to do if your microwave is arcing in the cavity or making strange sounds. You can view that article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17875
If you would like assistance in choosing a replacement model, please feel free to send us an email or live chat with us we'd be happy to help.
Best wishes,
Michael
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Microwave. Died after 3 yrs
on February 2, 2020
Posted by: Henseven
from Riverside County, Ca
Died after 3yrs, makes my wonder how my other GE Profile appliances are going to last! Purchased special cabinet for this microwave to be a built in when we did our full kitchen remodel.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 3, 2020
Hello Henseven - We’re sorry to hear of your microwave situation and certainly understand your frustration. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Thanks for the feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
FIRES
on February 6, 2020
Posted by: LT329
from Summerville, SC
Do not put butter in this mircowave, the wall of the microwave instantly catch on fire. So very scary!!!
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 10, 2020
Hello LT329 - Thanks for the feedback. We're sorry for your microwave experience with heating butter. For more help with your concerns, please reach out to us by email at the following link: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact. We look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Microwave Ever
on March 2, 2020
Posted by: KKTJF
from Florida
We purchased a new home From the builder, with all new appliances. From day 1 this microwave was a problem. We would try to heat up water and nothing, no heat.....
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Nice features, poor quality
on March 27, 2020
Posted by: spd522
from Fair Grove, MO
We replaced a GE microwave that finally quit after 30 years of heavy use. We decided on another GE because of this.
This microwave has died after less than 4 years of average use. We are a family of two so it isn't like it gets constant use.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 30, 2020
Hi spd522 - We're very sorry to hear of your microwave experience. We understand how this would be disappointing. If further assistance is needed, please email your details to: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Thanks for your feedback.
Written by a customer while visiting geappliances.com