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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8
Rating breakdown 2,106 reviews
5 Stars
1,025
4 Stars
414
3 Stars
200
2 Stars
133
1 Star
334
72%of customers recommend this product.
(
1,440 out of
2,002)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
1
Failure mode: humming sound, live microwave
on August 18, 2020
Posted by: DrPepperFreak
from Parker, TX
Ours failed today. It reheated food. Opened door to retrieve food before time ran out. Closed door. Heard humming noise (like when it's on, except not as much noise). Tested by putting water in side. Again, I didn't program it to turn on. No lights, no turn table, no fan sound. After 30 seconds, the water was hot. I could set a timer, program stuff. It just would not turn off unless the door was opened. Ultimately I figured someone who didn't notice the sound would close it and walk away leaving it microwaving nothing which is bad from what I recall. I had to unmount it from our built in cabinetry to get it unplugged for safety.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Beware the poor wave guide guard.
on September 1, 2020
Posted by: Bubbajdhdjdj
from Olathe, ks
This thing arcs at will. Gonna have to replace this.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 12, 2021
Hello Bubbajdhdjdj, thank you for your review. We are sincerely sorry to hear about the wave guard on your microwave. We would love to hear from you how we can make your experience with our products better. If you would like to reach out to us about your issue further, please don’t hesitate to do so via this link: https://www.geappliances.com/ge/service-and-support/contact.htm Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave
on October 22, 2020
Posted by: Spham
from Memphis
Fits great in cabinets. Clean finish. Works perfect.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not the performance of GE great expectations
on December 2, 2020
Posted by: A sorry GE product
from Kennewick, WA
3 years old and does not work. What happened to having appliance products lasting. Get better life out of a LED lightbulb to bad I can't heat up my coffee on a bulb.
Not a fan of GE anymore.
Not a fan of GE anymore.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor durability
on December 14, 2020
Posted by: Sickntire DaJunk
from Washington
Only 7 yrs old with light daily use and the control panel is shot. This is the second unit, first one lasted only 6 but I thought it was just bad luck- wrong! Crap Jap parts & no more GE for me
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Avery, GE, January 15, 2021
Hello,
We deeply apologize for your microwave experience and understand how this would be very frustrating. If you will please visit the following link then scroll down and fill out the email contact form, we’ll be happy to look into this further for you: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Have a great day!-Avery@GEA
We deeply apologize for your microwave experience and understand how this would be very frustrating. If you will please visit the following link then scroll down and fill out the email contact form, we’ll be happy to look into this further for you: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Have a great day!-Avery@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working after 4 years light use
on January 4, 2021
Posted by: alit0309
from Salt Lake City, UT
Seems that this is a common theme with this microwave. We have this microwave with the trim kit and need to now replace the full thing.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 5, 2021
Hello alit0309 - We're so sorry to hear of your microwave experience and understand how this would be frustrating. For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We appreciate your feedback and look forward to hearing from you. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
So so
on January 12, 2021
Posted by: Austin Gwen
from Austin
This microwave doesn't seem very powerful. You can hear it fluctuate,.. the way most microwaves do on the defrost setting, this microwave does all the time.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 21, 2021
Hello Austin Gwen. Thanks for your review. We can certainly understand your concern about your microwave performance. Please visit the following link to test your microwave performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16857
For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm.
Olga@GEA
For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Catches on fire!
on January 13, 2021
Posted by: Heatherman
from Pv Florida
This is the second microwave In this kitchen that has caught on fire. Stuck with buying crappy ge appliances to match the rest of the kitchen. Disappointed
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com