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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8
Rating breakdown 2,099 reviews
5 Stars
1,025
4 Stars
414
3 Stars
199
2 Stars
131
1 Star
330
72%of customers recommend this product.
(
1,439 out of
1,997)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
1
Safety hazard. Sparking
on March 12, 2024
Posted by: bijujo
Less than 7 year old unit. Sparks very frequently. Magnetron was already replaced once.
Response from geappliances.comBy Adrian, GE_Appliances, March 14, 2024
We would like to assist you with this microwave sparking and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Fire hazard! Warning.
on March 16, 2024
Posted by: Jj0216
from Al
I have had this microwave for 6.5 years and it caught on fire tonight.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, March 18, 2024
We want to help out with your microwave. One of our agents will be reaching out over email to gather some additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Dangerous
on March 19, 2024
Posted by: Onegoodeye
from Texas
Same, also ended up almost catching fire. Had already been getting noisy with melting butter. Today a tiny bag of microwave popcorn did it in. Do not recommend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, March 21, 2024
We want to help with your microwave no longer working. One of our agents will be reaching out over email to gather some additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
PEB7226SFSS no longer works
on March 25, 2024
Posted by: DK17
Microwave sparked and no longer will heat. Was hoping to replace with same model so it would fit and match the stainless steel trim...no such luck! Disappointed due to having G.E. Monogram stove, fridge, and dishwasher...matching stainless steel maybe difficult.
Response from geappliances.comBy Devin, GE_Appliances, March 26, 2024
We understand wanting your appliances to match, and we know our personal shoppers team is more than happy to help find a replacement microwave for your kitchen. You can contact them at 1-800-430-1757 for further assistance.
Written by a customer while visiting geappliances.com
Customer Rating
1
FIRE HAZARD - SPARKED! Now doesn’t open
on March 26, 2024
Posted by: PraBhu72
from Plano TX
There was a big spark while heating the food. I was scared big time bcoz this is a built in microwave and there is wooden cupboards around it. Caused big FIRE SCARE for us. After the spark now microwave knob to open the door does not work and microwave does not work anymore. Not sure what to do with this junk now. Even scared to touch it now.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, March 27, 2024
We would like to review your situation further. An agent has reached out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Lasted 10 years with Minor issues
on March 28, 2024
Posted by: LiSt22
We have had this microwave for 10 years. Had GE come out to fix/replace a fuse three times. Last week we were heating a bag of popcorn and the same EXACT issue happened as everyone has been saying. It sparked and smoked so we unplugged it and got it out of the house. Now our issue is we cannot buy the same microwave and the similar one that we bought (PES7227SL5SS) you think would use the same trim kit, but it doesn’t! The suggested replacement GE is suggesting on this review board only comes in gray, not stainless steel. My review is 4 stars because with minor repair it did last us 10 years but it’s disappointing that we will have to get a new trim kit and nothing fits our old one now.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on March 28, 2024
Posted by: Josierdh
from Michigan
Purchase this product as part of the GE profile set when I built my new home. Several things have gone wrong with the microwave since I’ve owned it I have had to replace rotor the rotating drive then the light went out quickly. The door handle does not shut properly. I have to push on the door in order for to close completely the button that you push in order to open the door, the color has completely been worn away, and now the microwave is arcing. I can no longer use it very disappointing. This is a built-in product and now I have to replace . Poor quality cheaply made.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, April 1, 2024
We'd like to assist you with the microwave. We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Expensive Microwave, not good quality
on March 29, 2024
Posted by: Viveka
My PEB7226SF1SS died on me and making a crackling noise.
No, I would not recommend this to a friend.
Response from geappliances.comBy Adrian, GE_Appliances, March 29, 2024
We recommend resetting your microwave by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function and eliminate the crackling noise, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com