geappliances.com Customer Reviews Collected from geappliances.com
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 2,124 reviews
5 Stars
1,025
4 Stars
414
3 Stars
200
2 Stars
139
1 Star
346
71%of customers recommend this product. 
(
1,440 out of 2,016
)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
2 out of 5
2
Sparking - new wave guide and paint didnt' fix
on September 16, 2024
Posted by: paul2124
from Seattle WA
Decent for a number of years until sparking occurred!
Response from geappliances.comBy TierraGE_AppliancesSeptember 17, 2024
We're sorry to hear that your microwave started sparking. Your feedback is important to us, and we are grateful for your input. We can assure you that GE Appliances continues to review all products for possible improvement.
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Paint/chips from walls of microwave fall
on September 20, 2024
Posted by: Debris
I love the size and ease of use. However, I also have the problem of paint chips falling as well as rust. I have to replace my microwave because I no longer feel safe using it.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy MichaelGE_AppliancesSeptember 20, 2024
We only want the best from our appliances, and we’ll be sure to forward your feedback about the interior paint chipping, as well as rust forming, to our design team. We are constantly working to make our products better, and we hope you’ll give us another opportunity to earn your trust in the future.
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Microwave sparks - Fire hazard!
on September 27, 2024
Posted by: VSundar45
from Irving, TX
Just like the other reviews, my microwave oven also started sparking. Very dangerous and very disappointing! I don’t know what model to buy to replace it without having to buy a new trim kit!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
2 out of 5
2
Value
3 out of 5
3
Response from geappliances.comBy MichaelGE_AppliancesSeptember 30, 2024
We would like to help with your microwave. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Model PEB7226SF1SS - Unsafe
on September 28, 2024
Posted by: adrialjaro
Stainless Steel Microwave came built-in when house was purchased. While making popcorn randomly started sparking and thankfully we were watching it or it would have caught on fire. We have researched and this model is no longer being made with no other model avaiable that will fit and match our oven, which this is mounted right over it. I see that many others have experienced the same issue, it seems like it could be a manufacturer's defect. I'm left with an unsafe product that cannot be used and no safe similar replacement that I can buy that matches and fits in the cabinet. I also read this is not fixable. Unhappy with this product.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Quality
2 out of 5
2
Value
3 out of 5
3
Response from geappliances.comBy MichaelGE_AppliancesSeptember 30, 2024
We would like to help with your microwave. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
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