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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8
Rating breakdown 2,124 reviews
5 Stars
1,025
4 Stars
414
3 Stars
200
2 Stars
139
1 Star
346
71%of customers recommend this product.
(
1,440 out of
2,016)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
1
Replace before its too late
on April 25, 2024
Posted by: concernedcitizen
This microwave should be recalled. It almost started a fire just from microwaving popcorn. Replace before its too late!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, April 29, 2024
We want to help out with your microwave sparking. We're going to have one of our agents get in touch via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Arcing and Sparks - FIRE RISK
on May 24, 2024
Posted by: Chrisalex
I recommend you replace your microwave if you have this model. Like many others on this site ours failed this morning with arcing, sparks, and smoke.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 28, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Do I Need a new microwave?
on June 8, 2024
Posted by: Cricket24
from AZ
A few weeks ago it stopped heating sporadically. Yesterday the microwave started sparking and popping. Can’t use.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, June 10, 2024
We'd like to assist you with your microwave. Keep an eye on your inbox for an email from our team member seeking additional details. Please respond promptly when you receive it.
Written by a customer while visiting geappliances.com
Customer Rating
1
Dangerous and disappointing
on June 24, 2024
Posted by: Eddie1982
from Houston TX
We had this microwave and it suddenly stared sparkling inside the microwave and I was dissapointed because of what happened and thank god it did not harm me
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 26, 2024
We are sorry to hear about your microwave sparking. We want to help out with this. One of our agents will be getting in touch via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Dangerous product, fire hazard
on June 28, 2024
Posted by: Annie098
from Michigan
Do not buy this product. Fire hazard. It sparks when heating any high fat food such as cold butter or choc chips. Look at other photos with the burned inside- mine looks the same.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 1, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Sparks
on July 3, 2024
Posted by: AliC85
from Grand Rapids, MI
Sparked and is a fire hazard. It was installed with a trim kit and now we are stuck with a huge hole since this product is no longer available.
Response from geappliances.comBy Jonathon, GE_Appliances, July 5, 2024
We apologize about your microwave sparking. That is not something we expect. We are going to make sure we review and look for improvements we can add for our models going forward. Thank you again for sharing this.
Written by a customer while visiting geappliances.com
Customer Rating
1
Microwave fire hazard
on July 7, 2024
Posted by: Becka13
from McKinney, Texas
Same thing happened to my microwave as all the others that gave a 1 star review. It would spark and scorch the inside. Luckily, there was no house fire. There should have been a recall on these. Now have to buy a whole new microwave and trim kit to fit my cabinet.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 10, 2024
We're sorry to hear about your microwave sparking. We want to help out with this. We're going to have one of our agents get in touch via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Dangerous! Turned off circuit breaker
on July 8, 2024
Posted by: Anonymous
from Grovetown, Georgia
I have this style microwave and it was just fine. My daughter warmed up her food and came to me saying the microwave was sparking behind the cardboard piece. I went to look at it and yes it's pretty scary. I turned off the circuit in fear that it could cause more danger. This item needs an immediate recall as it is dangerous. Several homes built in my neighborhood installed GE brand microwaves. With all these reviews saying the same thing in a short amount of time is not good.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, July 11, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com