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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
5
Great Features
on March 24, 2020
Posted by: 1Wise1
from Tampa, FL
Great Microwave, great features and great look and design!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great size
on March 24, 2020
Posted by: DaveAz78
from California
We really liked our previous version but it finally quit working after many years. We ordered this one since it is the only one that matches our previous version. So far it has worked great but we do miss the slightly larger rotating plate we had in the old one and the blue light which didn’t light up as bright as the new one. There also seems to be a time out if you put something in the microwave but don’t run it right away which requires you to clear and reopen the door.
But other than those items, we were happy to get a similar unit as we had before.
But other than those items, we were happy to get a similar unit as we had before.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Small but good
on March 24, 2020
Posted by: Smittt
from Pittsburgh, PA
This was the only microwave that would fit the space. It is much smaller than the microwave it replaced (a larger, older space saver GE microwave). Although it is too bad this one is smaller, it works well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on March 28, 2020
Posted by: NRHMama
from Texas
I am very happy with the customer service I have received from GE, but I have had to get the Profile series microwave serviced twice because the button on the door is not very durable. I have used GE products in the past that I purchased in stores, but this product was selected by my home builder. It looks great in my home, but I think GE needs to reconsider the cheap parts being used.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 31, 2020
Hello NRHMama - We're very sorry to hear of the difficulty you've experienced with the door opening button on your microwave and appreciate the feedback. We understand how this would be very frustrating to have service twice for the same issue. We'll be sure to share your comments with our microwave design team for future product improvement. Thanks, again, for the feedback and for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on March 30, 2020
Posted by: liz3225
from Portland, Oregon
This is a second Porfile. I should have checked further. It is only 800 watts and missing the features my old 12 year old one had. It is slow in cooking and heating. My suggestion is to only get one that is 1200 or more watts. I will give this one as a gift to one of the grandchildren and replace it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 31, 2020
Hello liz3225 - Thanks for your loyalty! We're sorry to hear of your disappointment and hope your grandchildren will enjoy the microwave. If you need any assistance with selecting a new model, we're always happy to help. You can send us an email or chat with us via this link: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Thanks, again, for being a loyal GE Appliances customer!
Thanks, again, for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful, Quiet & User Friendly
on March 30, 2020
Posted by: GE consumer for life
from Bucks County, PA
This is our second GE Microwave. Our older model worked so well (17 years old & still as good as new) that we decided to purchase this one. Everything about it is A+++ it's very quiet, very sleek & current looking and the performance is up to the great experiences we have had with all of our GE appliances. Keep up the great work GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Disappointed
on March 31, 2020
Posted by: 08765999
from Redlands CA
I recently replaced our beloved GE microwave that we had approximately 10. years. We thought we were getting a very similar unit. This unit is such a disappointment. Although, the lines are beautiful, the buttons are almost impossible to push and the microwave cooking choices are not straight forward as they were in our previous unit.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent features
on March 31, 2020
Posted by: JimWy
from Cupertino, CA
Great features; especially, quick set up to 6 minutes, ADD 30 second at anytime, Power Level features.
Recommend using brighter white lettering on keyboard...would greatly improve visibility of selections.
Recommend using brighter white lettering on keyboard...would greatly improve visibility of selections.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com