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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
5
LOTS OF FEATURES. FITS ABOVE COUNTER SHELVES.
on December 24, 2020
Posted by: BOB1136
from LOS ANGELES
THIS MICROWAVE FITS SHELVES THAT ARE ABOVE THE COUNTER. SO IT IS ONLY 14 INCHES DEEP.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks great, works okay
on December 25, 2020
Posted by: jhdee
from California
It seems like it doesn’t heat up as fast as it should. Takes a few minutes to actually heat up a cup of coffee. Otherwise, it’s an alright microwave. Looks great!
Features
4
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 11, 2021
Hello jhdee - Thanks for your review. We can certainly understand your concern about your microwave heating. Here is the link to the microwave performance test: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16857
For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We appreciate your feedback. Olga@GEA
For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We appreciate your feedback. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not sure if I would purchase this again.
on December 27, 2020
Posted by: Mr Lucky
from Agawam MA
I realized after 5 months that my popcorn and beverage settings weren't working properly. That was the first time I tried them. A tech came to the house, identified the problem and said I would hear from GE. I had to call them to find out the case was closed. Another tech came out, verified the problem but couldn't get the part. They finally sent me a new microwave. I tested it on the beverage setting by putting a cup of water in it. It cooked for about 3 minutes and automatically started the timer again for 3 more minutes. That is not normal. The popcorn sensor seems to work fine. Everything else works. I still need to get use to setting the timer and opening and shutting the door after after a certain time limit to reset timer.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 28, 2020
Hi Mr Lucky - Thanks for taking time to share your experience. If service is needed for the beverage sensor, your microwave carries a full one year warranty from the date of purchase for any manufacturing issues. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
We're so sorry for any inconvenience this has caused. Sharon-@GEA
We're so sorry for any inconvenience this has caused. Sharon-@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Does the Microwave job!
on December 27, 2020
Posted by: mitch35
from Virginia
It's worked for more than half a year now, no problems. The buttons do feel kinda cheap but it cleans easily and works for me
Features
4
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on December 28, 2020
Posted by: The Fork
from Reno, NV
Our new GE replaced the exact same Model Microwave we had installed 15 years earlier which would still be working if our son hadn’t place his snow mittens which were ladened with metal inside of them. Although they look identical, this new one had so many features the older model didn’t. We use it every day.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Flimsy and cheaply made
on December 28, 2020
Posted by: ReineSD
from San Diego, CA
I needed a shallow depth microwave to fit in a cabinet mount replace my GE Monogram microwave which died after 21 years. I am so disappointed with this model but I cannot remodel my kitchen to accommodate a standard size microwave.
Please bring back your high end Monogram line!
Please bring back your high end Monogram line!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 30, 2020
Hi ReineSD - Thanks so much for sharing your feedback. We sincerely apologize for any inconvenience with your new microwave. Your comments for improvement with the quality are appreciated. As we strive to improve products for our customers, we’ll be sure and share your comments with our microwave design team. Thank you for being a loyal GE Appliances customer! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
My Review
on December 29, 2020
Posted by: demented vp
My Review. Looks good, works well, no problems so far-2 weeks in.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on December 29, 2020
Posted by: Pamlev
from Shickshinny
I had a GE spacesaver since 2003 and it quit working. I am not happy with the new microwave mounting and it sticks out about 1 inch from my cabinet.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 15, 2021
Hello Pamlev, thanks for reaching out. We're glad to see your last microwave lasted so long and we're sorry you're unhappy with your new mounting. We'll be sure to share this with our product team for future consideration. - Guy@GEA
Written by a customer while visiting geappliances.com