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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
4
Good features and performance at reasonable price
on February 9, 2021
Posted by: Cookscook
from Louisville
This MW replaced a previous GE Profile unit of approximately same feature and power level. Was one of few I found that had Sensor Cooking, which we use extensively for vegetables. Like the Reheat feature, which works well for a variety of foods. We did find the controls less intuitive than the previous unit, and it took us quite awhile to figure out the entry sequences. Also, the door sounds tinny compared to the older unit. And I wish that the minute timer had a repeat alarm, instead of just a single "beep".
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Emily@GEA, @GEA, March 3, 2021
Hi Cookscook! Thanks for your feedback about your microwave and for being part of the GE Appliances family. We're glad that you are enjoying your microwave's features!
We're sorry that the controls aren't as intuitive, that the door sounds tinny and that it does not have a repeat alarm. We see how this can be frustrating. We have sent your feedback to our product team.
If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe!
Emily@GEA
We're sorry that the controls aren't as intuitive, that the door sounds tinny and that it does not have a repeat alarm. We see how this can be frustrating. We have sent your feedback to our product team.
If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Undercounter mounted
on February 10, 2021
Posted by: New Kitchen 2021
from Minnesota
The microwave started great - the first week it was working amazingly - you could not hear it when it was cooking food. Then after the second week you could start to hear the typical microwave sound when cooking.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, March 11, 2021
Hello New Kitchen 2021,
Thanks for the review! We appreciate you sharing your experience with us. We would like to take this time to welcome you to the GE family. Your business is greatly appreciated. We do apologize for the noise coming from the microwave, and we'll use your input to improve future appliances. We're glad you're enjoying your microwave oven and, if you have any questions please reach out to us. Take care!
-Sylvia@GEA
Thanks for the review! We appreciate you sharing your experience with us. We would like to take this time to welcome you to the GE family. Your business is greatly appreciated. We do apologize for the noise coming from the microwave, and we'll use your input to improve future appliances. We're glad you're enjoying your microwave oven and, if you have any questions please reach out to us. Take care!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave review
on February 10, 2021
Posted by: Doc1333
from KC,MO
Provided all the features we needed at an excellent price. Previous model replaced by this product performed well for 12 years. That's a great reputation.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 5, 2021
Hello Doc1333,
Thanks so much for sharing your review. We're so happy to hear this microwave has been able to provide all the features you needed! We appreciate your support. All the best. Mike@GEA
Thanks so much for sharing your review. We're so happy to hear this microwave has been able to provide all the features you needed! We appreciate your support. All the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave
on February 10, 2021
Posted by: Amy Joy
from Warren, Maine
So glad to find a replacement for our old GE microwave. It fits our previous space perfectly. Only wish the numbers were lit up like a previous one. You can't see the numbers pad at all in the dark
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, March 3, 2021
Hi there Amy Joy,
Thank you so much for sharing your review. We truly appreciate your commitment to GE! We do apologize for the panel lights not being bright enough. We can understand the inconvenience that would cause. We definitely take your comments seriously and do use them to make quality improvements. Stay well. Mike@GEA
Thank you so much for sharing your review. We truly appreciate your commitment to GE! We do apologize for the panel lights not being bright enough. We can understand the inconvenience that would cause. We definitely take your comments seriously and do use them to make quality improvements. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Under cabinet microwave
on February 12, 2021
Posted by: Doityourselfer51
from Annandale, Va.
The microwave was selected to replace a previous discontinued GE microwave that fit between two cabinets. The hanging kit that was sold with the microwave provided support straps, but none of the provided templates matched the places on the microwave for the supporting bolts. The interior is narrower than the former microwave as evidenced by the smaller rotating glass plate.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, April 15, 2021
Hello,
Thank you for continuing to be a loyal supporter of GE. We appreciate you sharing your review. We're so sorry to hear that the templates matched the microwave. We know that must have been quite frustrating. If you still need the correct templates, please reach out to us directly via social media and we'll be happy to provide them. Keep in touch Mike@GEA
Thank you for continuing to be a loyal supporter of GE. We appreciate you sharing your review. We're so sorry to hear that the templates matched the microwave. We know that must have been quite frustrating. If you still need the correct templates, please reach out to us directly via social media and we'll be happy to provide them. Keep in touch Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Microwave
on February 14, 2021
Posted by: JayDean
from Massachusetts
Quiet, Quick and Convenient! Have had many GE products that stand up to their name!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, March 4, 2021
Hi JayDean, we pride ourselves on quality so we're very pleased to see you've been loving your GE Appliances. We're wishing you the very best!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
easy to replace
on February 16, 2021
Posted by: psot
from Md
Love how it fits under our counter. sooo convenient.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
It fit in our space!
on February 16, 2021
Posted by: Thelma56
from Hollister, CA
Just like our previous one. Most important thing was that it fit in the space built in the cabinet for it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com