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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
1
Extremely Noisy!!
on March 9, 2021
Posted by: DBinRB
from Delaware
There must be something wrong with this microwave which we just purchased and installed. It is very noisy. Not sure its working correctly because of this. What do I do?
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 10, 2021
Hi DBinRB - Thanks for your purchase! We'd like to share some information on normal microwave sounds so you can determine if what you are hearing is normal: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If you need to make a warranty claim, you can call GE Appliances at 800- 432-2737. Also, please have the model number and serial number available. We hope this helps. Thanks for buying GE Appliances! - Sharon@GEA
If you need to make a warranty claim, you can call GE Appliances at 800- 432-2737. Also, please have the model number and serial number available. We hope this helps. Thanks for buying GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect size for counter
on March 9, 2021
Posted by: Wtstanf
from Wilmington, DE
We’ve purchased this model microwave before due to it’s size that fits perfectly on the countertop leaving usable space in front. It’s not as powerful as other mid-size microwaves, but we’ve found the power to be just right.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek and fits great under cabinets
on March 10, 2021
Posted by: JA Fitz
from Saint Charles
Looks great and sturdy construction. Matches with all our other stainless steel products. This is our second one purchased. The first one lasted 8 years with heavy usage.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great alternative to a huge microwave
on March 10, 2021
Posted by: EOkeedy
from Keedysville, MD
My larger model died. It was just too big as well. I was concerned that this one may not be powerful enough, but I've had no issues. Everything heats the same and I'm very happy. Definitely recommend this microwave and wish my old one would have died sooner.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Very nice looking and compact
on March 11, 2021
Posted by: Uky2021
from Virginia
This microwave replaced a bigger GE microwave. Unfortunately, power levels on this one are lower. This makes reheating items to take longer. Of course this is not a product flaw but simply a by-product of downsizing.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 12, 2021
Hi Uky2021 - Thanks for your purchase! Your feedback is very important to us and can be used to aid us in future product design. We'll be glad to share your comments with our microwave design team. We wish you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks Nice
on March 11, 2021
Posted by: shefam55
The microwave is decent however makes more noise than I would anticipated. Plus, some of the parts (ie: the push button to open the door) feel very cheap.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 15, 2021
Hi shefam55,
Thanks for leaving a review. We're sorry to hear about the noises you're hearing from your microwave.
We'd recommend taking a look at the following article to read about the normal characteristics of a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
Also, should you find that your door is difficult to open, it's best to press the center of the door latch release. When pressing in areas off center and further from center, the door latch is more difficult to operate.
Hope this helps and that you're staying safe.
All the best.
Michael@GEA
Thanks for leaving a review. We're sorry to hear about the noises you're hearing from your microwave.
We'd recommend taking a look at the following article to read about the normal characteristics of a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
Also, should you find that your door is difficult to open, it's best to press the center of the door latch release. When pressing in areas off center and further from center, the door latch is more difficult to operate.
Hope this helps and that you're staying safe.
All the best.
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Temperamental
on March 11, 2021
Posted by: JanK72
from Kirkland, WA
I am on my second GE microwave in 4 weeks. The first one lasted 2 weeks because twice it wouldn’t start on Express start 3. Canceling made it worse because then NOTHING started. After I cooked my dinner at a neighbor’s and tried later in the evening it worked again. So far my second one (same model) has had the identical problem once. Holding my breath! If there is a “next time” I am switching stores and the GE brand. I am still waiting for my new GE range following an electrical fire. Hopefully the range will work better than the microwave!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 12, 2021
Hi JanK72 - We're so sorry to hear of your previous microwave experience. Although we don’t anticipate you will have any issues with your new model, please feel free to reach out to us if any questions or concerns come up. We’re always happy to help. Thanks for making GE Appliances a part of your home! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very quiet!
on March 12, 2021
Posted by: Kfrench58
from Oceanport NJ
This model is the perfect size for our built in cabinet. We added the trim kit for a sleek look. It is so much quieter than our previous model.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com