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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
5
Sleek, simple to use
on May 14, 2021
Posted by: PSUJim43
from Central PA
Needed a shorter depth microwave for preexisting cabinet as many would not fit this 18" deep shelf. This one does. Big enough to re-heat a regular plate of food, or most all storage containers we use and operation is intuitive.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits Perfectly & Works Great!!
on May 14, 2021
Posted by: LJT123
from El Dorado Hills, CA
We have a unique sized opening and therefore had a really tough time finding any microwave that would fit. I’m so glad that we found this one and even happier that it works so well.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good fit
on May 15, 2021
Posted by: Ssabourin
from Manlius, NY
When our 14 year old GE low profile microwave died, we were pleased to find out GE still makes it albeit a little bigger. It still fit in our custom cabinet but it required a new trim kit. This model does not seem as substantial as our old one but it looks good and fits well. Easy install.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s ok
on May 16, 2021
Posted by: Atlantachick
from Atlanta, GA
It was expense. Doesn’t have the strongest power and the door open latch is awkward.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, May 18, 2021
Hi there,
Thank you so much for reviewing this microwave. We're so sorry to hear that it is not meeting your expectations! We can understand your disappointment. It is best to open the door by pressing the center of door latch release. When pressing in areas off center and further from center, the door latch is more difficult to operate. This is normal operation for the microwave We're always working to improve the quality of our products. We hope you'll stay in touch! Mike@GEA
Thank you so much for reviewing this microwave. We're so sorry to hear that it is not meeting your expectations! We can understand your disappointment. It is best to open the door by pressing the center of door latch release. When pressing in areas off center and further from center, the door latch is more difficult to operate. This is normal operation for the microwave We're always working to improve the quality of our products. We hope you'll stay in touch! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Product looks nice
on May 16, 2021
Posted by: Churrasco
from Buena Park, CA
Works good, just loud metal noise when you open or close door. I'm used to the model I had to replace (PEM31SM) the door wasn't noisy.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy HannahGEA, GEA, May 19, 2021
Hello, Thanks for reaching out! We are pleased to hear that you are mostly satisfied with your microwave! If you ever need anything in the future, please feel free to reach back out. Thanks! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on May 19, 2021
Posted by: iveysmom
from NC
Fantastic Microwave . Works perfectly fits great in the small space where we needed it. Looks high end and matches all of our other high end appliances. No issues at all.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Replaced Model of the Same Series
on May 19, 2021
Posted by: 1313rick
from NH
Replaced older model that began to have issues. Was a custom cabinet install. This model has mounting holes in different locations and was slightly taller. Required some modifications but otherwise was a flawless install. Only complaint is the "beep" on the timer. Only beeps once unlike the older version that beeps every few seconds as a reminder. This one only beeps once. If you miss it there is no reminder.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Won’t last long
on May 19, 2021
Posted by: Craig601
from Texas
Just installed the second one. Only purchased because it was the one in the home when we purchased it. The last one was only 2 year’s old and went out. All of our other brands lasted over 10 years..
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, May 25, 2021
Hello, thank you for your review. We are very sorry that your microwave stopped operating properly and had to be replaced. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Written by a customer while visiting geappliances.com