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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
5
Lasts for years
on April 27, 2022
Posted by: lou98888
from New York
This machine is the second of this model that I have bought. The first one lasted over a decade. It is reliable, consistent cooking, easy to clean, very durable/
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Only Microwave that would fit
on May 1, 2022
Posted by: PMKr1
from Aurora, IL
I am sorry to say that this microwave is well under expectations. My previous unit had twice the power and I can understand that the smaller size would yield less power. One would think the popcorn button would run the right time, but we have to add 30 more seconds to whatever size bag we use. That is unless the unit stops with an ERR message. The touchpad is not backlit so you can't read unless the kitchen lights are bright and that same touchpad does not always respond when touched. I can hardly wait until a better under-cabinet version comes out.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, May 6, 2022
Hi, and thanks for leaving a review. Your comments on the performance of this microwave oven are greatly appreciated. If you're seeing an "ERR" code this means the door was opened before steam could be detected. “ERR” will display until Cancel/Off is pressed. You can find more troubleshooting tips here:
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We want you to have a quality experience with your GE Appliances, and we apologize if this unit hasn't lived up to its expectations. Thanks for sharing with us and please let us know if we can help with anything. -Sylvia@GEA
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We want you to have a quality experience with your GE Appliances, and we apologize if this unit hasn't lived up to its expectations. Thanks for sharing with us and please let us know if we can help with anything. -Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Super easy use.
on May 4, 2022
Posted by: Anonymous
from Marshfield, Wisconsin
We purchased two of these units. Very sleek profile, very easy to use. Will purchase another for our cabin.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
It looks nice
on May 5, 2022
Posted by: Threewshs
from Orlando, Fl
This microwave interferes with my WiFi. I have had numerous other GE microwaves and none of them did this. It must be the different outer case because it is under cabinet mountable. Also the interior is not large enough for the turntable to rotate with large containers on it.
I would recommend this to a friend!
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 11, 2022
We’re sorry to hear you’re having trouble with your Wi-Fi when using your microwave and that the large containers are unable to turn. We can imagine how frustrating this must be and the inconvenience caused. We’ll be sure to pass along your insight to our design team for consideration in future products.
As for the trouble with Wi-Fi, we recommend having your unit serviced by a qualified technician. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
Please let us know if you need additional help and we’ll be happy to assist. -Gina@GEA
As for the trouble with Wi-Fi, we recommend having your unit serviced by a qualified technician. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
Please let us know if you need additional help and we’ll be happy to assist. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on May 6, 2022
Posted by: JillyD
from Greenlawn, NY
Fits perfectly!! Love the features and looks sleek!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New microwave
on May 9, 2022
Posted by: mak8139
from Tucson,Az
Grey product . Fits perfectly . Love GE products..
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It's compact
on May 11, 2022
Posted by: Mr Montana
from Burke, Virginia
I took the compact microwave out of the box and the door of the microwave would not open! I took the cover off with the torque screwdriver that I had. then preceded to reinstall the inner part that releases the door. Somewhere along the way it was dropped, thus dislodging the inner release.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 12, 2022
We are so sorry your microwave wasn’t opening out of the box. We know how inconvenient this can be and can imagine how frustrated you must feel. For safety reasons, microwaves can only be repaired by qualified technicians. We urge you not to make any repairs to your microwave, including the door.
Please take advantage of your warranty and have a qualified technician diagnose the unit. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
Let us know if you need additional assistance as we’re always happy to help. -Gina@GEA
Please take advantage of your warranty and have a qualified technician diagnose the unit. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
Let us know if you need additional assistance as we’re always happy to help. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not sure
on May 23, 2022
Posted by: Barb 31456
from Chicago
Third identical microwave since 2007, only one that fits my space and trim kit, so I’m kind of stuck with it. It works great until it doesn’t…
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, May 24, 2022
Hello,
Thanks for the review. We're happy to hear that you like your microwave's appearance, but we're sorry to hear that your other models went out on you.
Although we don't anticipate that you will have any issues, we are here to help if any questions come up.
All the best,
Kianna@GEA
Thanks for the review. We're happy to hear that you like your microwave's appearance, but we're sorry to hear that your other models went out on you.
Although we don't anticipate that you will have any issues, we are here to help if any questions come up.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com