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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
4
looks nice
on July 13, 2022
Posted by: bl707
from sf bay area
the size of the microwave is perfect. I do not like that you can see the fingerprints on the stainless steel, and they are difficult to wipe off.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Not as powerful
on July 26, 2022
Posted by: In law microwave
from Saint Simons Island, GA
It's not as powerful as I hoped. The popcorn undercooked
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, August 2, 2022
Hi - We really appreciate you for posting a review on your microwave. It's nice to see that you're pleased with its appearance, but we do apologize that it's not powerful as expected and that your popcorn isn't cooking completely. The microwave's power level can be adjusted. Check out page 8 in the owner's manual for additional information: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40699-3.pdf&_ga=2.264185484.160002012.1659363570-1735976055.1654617334
We hope that this helps. Please know that we're always here to help if any questions or concerns ever come up. -Mikayla@GEA
We hope that this helps. Please know that we're always here to help if any questions or concerns ever come up. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I Love ❤️ My G E Micro Wave
on July 26, 2022
Posted by: Sally Girl
from Fenton Mi
I Had The Same Exact Micro Wave And When It Needed Replacement I Wasucky Enough To Find It Again.Very HPpy To Get This New G.E.Micro WaVe.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Doesn't work as well as the previous models.
on July 29, 2022
Posted by: Rick J S
from Chicago
It works and cooks fine.
Construction is more tinny than previous models. Door closing less robust. Touch screen harder to use. Often fails to recognize pushes. Mounting screws in different place from in previous models.
I hope it holds up better than previous versions, but the first one I had of this model failed while still under warranty and was replaced at no change. It feels as though changes were made to reduce the cost and they have reduced the quality of the oven.
However, it is the only under cabinet microwave I could find. I'd only recommend it to someone who needs an under cabinet model because there are no alternatives.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, August 11, 2022
Hello. We appreciate you letting us know of your experience with this microwave. While we’re glad it’s working well for you, we hate to hear you have concerns over the construction and quality of the microwave, as well as the touch screen and mounting screws. We always want to provide a high-quality, durable product that will serve your needs well. We also regret that you had had an issue with a previous microwave failing. That certainly isn’t the performance we would expect from our model, and notice of this issue as well as your other concerns will be sent to our team for review.
For the issue you've had with the touch screen not recognizing pushes, you may want to try resetting the microwave by disconnecting it from power for a couple minutes then plugging back in; this often resolves an issue. If you continue to have trouble and think service may be needed, that department is available at 1-800-432-2737 and online at https://www.geappliances.com/ge/service-and-support/service.htm .
We are confident this microwave will work well for you for a long time to come. If you do have any other concerns or questions, we’re happy to offer assistance any time. All the best! -Sarah@GEA
For the issue you've had with the touch screen not recognizing pushes, you may want to try resetting the microwave by disconnecting it from power for a couple minutes then plugging back in; this often resolves an issue. If you continue to have trouble and think service may be needed, that department is available at 1-800-432-2737 and online at https://www.geappliances.com/ge/service-and-support/service.htm .
We are confident this microwave will work well for you for a long time to come. If you do have any other concerns or questions, we’re happy to offer assistance any time. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features in a compact size
on July 29, 2022
Posted by: LB10
from Simi Valley, CA
This model really is a “Spacemaker.” I bought the stainless steel version; it’s contemporary and sleek looking. The operation is easy and intuitive, and it performs every function I need in a microwave. The only negative feature is that the timer doesn’t have a continuous alert when time is up, and I sometimes don’t notice the single beep.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Low wattage
on July 30, 2022
Posted by: Msinfinity
from Alabama
I'm very disappointed in the cooking wattage power of this microwave. For the cost it should have been a 1200 wattage. I can deal with not being able to enter the exact cooking but very disappointed in how long it takes to cook. I can't even enjoy cooking a bag of popcorn compared to my old Kitchenaid microwave. It is very quiet.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
5
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , August 15, 2022
Hello- Thank you for taking the time to share your review. We are sorry to hear you are disappointed in the wattage of your new microwave. This model offers 800 Watts. We recommend making sure you have your power level set to 10%. When using the Popcorn pad on your control if you find that the brand of popcorn you use underpops or overcooks consistently, you can add or subtract 10% to the automatic popping time. To add time, press Popcorn, press 9 immediately after the oven starts for an extra 10% of the automatic popping time. To subtract time, after pressing Popcorn, press 1 immediately after the oven starts for 10% less of the automatic popping time. We hope the more you use your microwave the more you will like it. If you have any questions in the future, please don't hesitate letting us know. We are always happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful Mircrowave
on August 1, 2022
Posted by: Ariel S
from Las Vegas, NV
Large interior, beautiful exterior. Works great! Easy to use features and buttons.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very Quiet
on August 1, 2022
Posted by: Ahlie
from Nashville IL
We've only had it a couple of weeks, however so far it has performed great. It's very quiet and heats well.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com