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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
5
Hooked on GE
on February 15, 2023
Posted by: Tait
from Boothwyn pa
This is my third one in so many years. It was originally purchased for a small space not calculated when redoing my kitchen. I have been very happy with it .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Features as expected - Good Product
on February 20, 2023
Posted by: Monel
from Atlanta, GA
Features performed as expected. It surprised me to find out, upon delivery, that the standard installation holes do not match the installt5ion template. I ordered an under the counter installation kit but couldn't use it since the template did not match. I finally installed it....but not without quite a few hours of labor.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not working and now turned off itself
on February 21, 2023
Posted by: Xxyy
from Los Angeles
Starting the beginning, it was not working properly and now stopped working.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, February 22, 2023
Good afternoon,
We are so sorry to hear that your microwave has quit working. We understand the inconvenience and frustration this causes, and for that, we truly apologize.
In this case, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our team of service providers will be able to provide a resolution on this for you.
Again, we truly apologize for the inconvenience. Thank you for your review!
-Devin@GEA
We are so sorry to hear that your microwave has quit working. We understand the inconvenience and frustration this causes, and for that, we truly apologize.
In this case, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our team of service providers will be able to provide a resolution on this for you.
Again, we truly apologize for the inconvenience. Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Stopped working. Bought in June 2022
on February 21, 2023
Posted by: Stopped working
from San Diego
I like the microwave. It is our second one. Not even year old and it died.
P
P
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 22, 2023
Hi,
We’re so very sorry to hear that you’ve had a less than stellar experience with your new microwave. We rely so much on this appliance and having it quit is a huge inconvenience. Thank you for reaching out.
Please take advantage of your warranty and schedule service with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm and scheduling online.
We appreciate you choosing us for your appliance needs. Please let us know if there is anything else you need.
Have a great day. - Tierra@GEA
We’re so very sorry to hear that you’ve had a less than stellar experience with your new microwave. We rely so much on this appliance and having it quit is a huge inconvenience. Thank you for reaching out.
Please take advantage of your warranty and schedule service with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm and scheduling online.
We appreciate you choosing us for your appliance needs. Please let us know if there is anything else you need.
Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Smaller than expected
on February 22, 2023
Posted by: The Pack
from Colorado
This unit seemed bigger in store. But as soon as it was installed and we placed a large plate in it, it went from end to end and would not rotate. It also has a lower output wattage so it does take longer than normal to heat things up.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Krystal@GEA, GE_appliances, February 25, 2023
Hi there-Thank you for taking the time to write a review on your new microwave. The quality and longevity of our products is very important to us, and we strive to build our appliances with durable materials that are built to last. Your concerns about the size of the microwave will certainly be sent to our Design team for review and future development. We always like to know about any possible areas of concern, and value your insights. -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT PRICE
on February 22, 2023
Posted by: TARNISHED BRASS
from FLORIDA
BRIGHT TIME DESPLAY, SAME AS MY LAST ONE NO LEARNING CURVE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Satisfied Customer
on February 22, 2023
Posted by: momee
from RI
This is our 3rd profile microwave, love the product, would highly recommend it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Review of microwave oven
on February 23, 2023
Posted by: Darey
from Albany, NY
We got this as a small unit and despite the size it works in such an amazing way as good as the bigger ones. I'll recommend this for anyone.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com