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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
5
Reliable appliance when so many fail
on July 15, 2023
Posted by: Quaint Cottage Kitchen
from Concord, CA
Have used this model microwave for over thirty years and love the compact size, efficiency and reliability. Every fifteen years (although working fine) it just gets a little worn out and “over used”, so we replace it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Built-In
on July 16, 2023
Posted by: Exacto
from CA
I first installed this model as a built-in in 1990. It has served us well for 33 year but has started to act up. So I bought this replacement. I'm THRILLED GE still makes it. It was an easy clean replacement.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love It!
on July 18, 2023
Posted by: WandaC
from San Ramon CA
This microwave replaced our very old GE spacesaver. Love the way it looks and is more powerful than our old one, quieter too. The only negative comment I have is I bought the black stainless and unfortunately the prompts on the buttons are hard to see when the lights are low.
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Very quiet and efficient
on July 18, 2023
Posted by: Great microwave and value
What a quiet microwave! For 800 watts it reheats very quickly. Way better than the one it’s replacing from the 1990’s.
Written by a customer while visiting geappliances.com
Customer Rating
2
Worked for less than 2 years
on July 18, 2023
Posted by: Amy G K
It was great while it lasted. We renovated our kitchen and mounted this is our beverage station with trim kit. Less than 2 years later and it’s inoperable with an error message reading DOOR .. whatever that means
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 19, 2023
Hello - Thank you so much for taking a moment to connect and share your feedback. We're sorry to hear about your microwave going out, that is not the experience we want for anyone.
We are going to be sharing this directly with our product team to review. This will allow us to look for improvements that we can make going forward and make the best appliances we possibly can. Also, we recommend trying a quick electronic reset, this can be done by removing the power cord for 30 seconds and plugging it back in.
If this doesn't help any, then we recommend getting one of our approved technicians out to check this. You can schedule by calling 1-800-432-2737 or visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We are going to be sharing this directly with our product team to review. This will allow us to look for improvements that we can make going forward and make the best appliances we possibly can. Also, we recommend trying a quick electronic reset, this can be done by removing the power cord for 30 seconds and plugging it back in.
If this doesn't help any, then we recommend getting one of our approved technicians out to check this. You can schedule by calling 1-800-432-2737 or visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Features are fine.
on July 19, 2023
Posted by: Bob Monti
from Longmeadow Ma.
Thought installation process was somewhat difficult and poorly explained. Kit was way overpriced.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 20, 2023
Hello - Thank you so much for taking out some time to connect and share your review. We are glad to see that you are enjoying the features and everything. However, we are really sorry about the installation not being as smooth.
We are going to take this information and send it directly over to our product team to review. This way we can make sure we're making the best choices for our appliances going forward. Also, we want to make sure the install instructions are clear and easy to follow.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We are going to take this information and send it directly over to our product team to review. This way we can make sure we're making the best choices for our appliances going forward. Also, we want to make sure the install instructions are clear and easy to follow.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave
on July 19, 2023
Posted by: Rob02RT
from California
It is better than the one I had because it opens from the side not the top. The buttons are hard to push, but we have managed to figure out how hard to push them.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features. Fits well in the kitchen space.
on July 19, 2023
Posted by: EMSHIGHWAY
Great microwave. Has all the functions you need in it’s LED control panel. It fits well in the space we had for it. Install was great.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com