geappliances.com Customer Reviews Collected from geappliances.com
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product. 
(
2,181 out of 2,828
)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
5 out of 5
5
SUPER FAST SUPER HEAT
on October 5, 2023
Posted by: MMONK
from Saint Petersburg Florida
My new GE Microwave is fantastic. I press for 1 minute cooking time and it’s as if I pressed for 5 minutes. It heats food so hot and quickly and I JUST LOVE IT!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy MichaelBatGEAOctober 12, 2023
Hello there,

We’re thrilled that you’ve been impressed by your gorgeous new microwave; the wonderful white finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its powerful performance. We really love the delicious results you get when using the sensor cooking controls, and this model gives you mounting options to fit any situation. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Just what we asked for!
on October 5, 2023
Posted by: Pencie
from Kerrville, Texaa
We needed to replace the existing microwave in our “new to us” home. Because of space constraints we needed the exact size and we wanted the same features. Y’all had exactly what we needed. Thank you!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Quiet
on October 6, 2023
Posted by: DangerousDan
This replaced a 12-year-old model. Much quieter than the original.
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Disappointed
on October 6, 2023
Posted by: MGB2
from MI
I am struggling to like this microwave. From our perspective, it is not powerful enough and seems to take longer to heat left overs than even our old Kenmore microwave from 1991! Very disappointed.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Quality
2 out of 5
2
Value
2 out of 5
2
Response from geappliances.comBy GEAppliancesDevinOctober 6, 2023
Hello,

Thank you for taking the time to provide a review on your new GE Profile Series countertop microwave. We are sorry to hear that you are finding this microwave is not powerful enough. This is certainly not the quality or feedback we expect. Your review ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review. Have a great weekend!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great, powerful
on October 11, 2023
Posted by: nictrix
from Arizona
Great little microwave, does what it needs to. Powerful and small makes it perfect for our kitchen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Easy job made way too difficult
on October 18, 2023
Posted by: namenotprovided
from california
So, we purchased our first version of these 13 years ago, and until the display went kaput, it worked great! We thought... lets just get another! We can just screw it right into the custom under cabinet area we built for the original one. Then we got it and GE decided to change where the drill holes are and where the power comes out the back. Easy job made so much more difficult. GE, why would you do this? Why would you make installation more difficult? Why would you think I would ever want to buy another GE appliance if you don't keep the longevity of customer satisfaction at the forefront of every design decision you make?
Response from geappliances.comBy JonathonGE_AppliancesOctober 18, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the installation being more difficult than expected.

As we design our appliances over time the installation requirements can change. This is due to the weight and material differences. Again, we are sorry for the trouble.

Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Fits the former space perfectly!
on October 18, 2023
Posted by: BJsMW
from Northeastern California
Finally found a replacement for our 30 year old Spacemaker, which still works, but is feeling its age. We're hoping it is as faithful. So far quiet and efficient.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Great microwave
on October 19, 2023
Posted by: Carolbb
from Doylestown, PA
Works great, Looks good. A little too expensive. :(
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
3 out of 5
3
Response from geappliances.comBy AdrianGE_AppliancesOctober 19, 2023
Hi! Thank you for your feedback. We are elated to hear you are enjoying your new microwave and its sleek appearance. However, we understand that the price of this microwave may not be ideal.

Pricing can be dependent on several factors. The economic elements include distribution, warehousing, and marketing costs, which account for a portion of the selling price of the part. Other factors like usability (cosmetic vs. functional) and availability also contribute to pricing.

We are honored to have you as a part of the GE Appliances family, and we hope you are able to enjoy your beautiful new microwave for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
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