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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
5
Great Features for the family needs
on December 12, 2023
Posted by: Cair
from East Islip New York
Great microwave to meet all the needs of our family. Looks great in our kitchen,
Features
5
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Stainless steel
on December 12, 2023
Posted by: Just call me mister
from Sandwich, Illinois
Beautiful appliance, but over priced, could have purchased 3 or 4 small microwaves for what I paid for this one
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Could be better
on December 13, 2023
Posted by: Catface_Meowmers
from NYC
The microwave is pretty quiet, which is nice, but it heats food unevenly and seems to take very long if you put more than one thing in it. I have it on full power but it still takes longer than my old one.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, December 20, 2023
Hi there! We appreciate your feedback. We are so sorry to hear that your microwave is heating your food items unevenly. This is not normal and is definitely not the consumer experience that we strive for. We strongly encourage you to schedule service with one of our certified technicians to ensure the normal operation of this microwave. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. If any additional questions or concerns arise. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. If any additional questions or concerns arise. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Weak microwave
on December 13, 2023
Posted by: Weak waves
Very weak power. Needs twice the time to heat food up as the average
Microwave
Microwave
Response from geappliances.comBy Kacie, GE_Appliances, December 20, 2023
Greetings - We sincerely apologize that the microwave has not met your expectations, and we appreciate your honest feedback. Your experience is important to us, and we will share your comments with our team for future improvements. If there's anything specific you'd like assistance with or if you have further concerns, please reach out to us. We're here to help and ensure your satisfaction. Thank you for choosing our brand, and we apologize for any inconvenience. -Kacie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Provile
on December 14, 2023
Posted by: Elvan
from Woodland Ca.
Works fine but I find that the glass plate is somewhat hard to get aligned with the motor. Additionally, the touch keys are not quite large enough and require a significant amount of pressure to activate. Our older model GE Profile under cabinet unit had larger touch keys and easier to use.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Long, Reliable Life
on December 14, 2023
Posted by: alice44
from Ithaca, NY
We have just purchased a new model of the GE Microwave we have had for years. It fits perfectly in the space we have, works like a charm, and is spiffy in our kitchen. How nice to be able to replace a very good microwave with the very same microwave. No learning involved...just install and use!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits Previous GE SpaceSaver MW Spaces
on December 15, 2023
Posted by: GE MW Model PEM3DF2BB
Replaces an earlier GE SpaceSaver microwave. I can tell that it's much lighter (cheaper) - the door is very loud when closing (much cheaper feeling latch). When running, it is almost too quiet (this can be good or bad). This small MW is very expensive and I only purchased it because it was the only one I could find to fit my cabinet space. Since it is small (750w) it takes longer than a larger (1000w) MW to heat items but it seems to do the same job as my previous GE.
Features
5
Performance
5
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Replacement Microwave
on December 19, 2023
Posted by: dandiham2
from LI NY
Replacement for an original I purchased 20 years prior. Unit was similar but size was slightly different had to purchase a new lock down and trim kit to place into cabinet. The door does not seem to be as strong as the original sounds tinny, and the key pad is difficult to read and see when entering heating choices. Over all it has worked well so far.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Lauren, GE_Appliances, January 2, 2024
Hi there - thanks so much for providing feedback on your microwave. We appreciate your detailed input, and we'll take note of your comments regarding the door strength and keypad visibility to enhance our product design in the future. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out anytime. We’re happy to help! Take care. Lauren@GEAppliances
Written by a customer while visiting geappliances.com