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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
5
Very Quiet
on January 13, 2024
Posted by: Jeff3
from Santa Rosa, CA
Compact but efficient. Much quieter than the previous GE microwave we had.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the size!
on January 13, 2024
Posted by: Lots of Features
from Land O Lakes, WI
It is the perfect size for what I need. Love the stainless steel front. It has a lot of features to choose from. Had a great experience when shopping,
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
good little unit
on January 13, 2024
Posted by: Jerryberry
from Issaquah WA
I push the buttons, light comes on, starts humming, and food gets hot. Nice.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Short life span
on January 13, 2024
Posted by: HMB JCS
from 94019
We purchased this Microwave with a manufactuer date of January 2021. It is now not working January 2024. Less than 3 years seems like an awfully short life for an appliance like this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, January 23, 2024
Hello,
We're sorry to hear that your microwave stopped working. That is the last thing we want when someone chooses our appliances.
If the microwave shuts down during a cooking cycle and appears to have no power, check the circuit breaker or fuse in your home. For more information, we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18780
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that there will be an opportunity in the future to regain your trust.
-Charlie@GEAppliances
We're sorry to hear that your microwave stopped working. That is the last thing we want when someone chooses our appliances.
If the microwave shuts down during a cooking cycle and appears to have no power, check the circuit breaker or fuse in your home. For more information, we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18780
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that there will be an opportunity in the future to regain your trust.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Sensor cooking issue
on January 13, 2024
Posted by: arvenhead27
Sensor cooking feature doesn't work well at all, especially for popcorn or heating a beverage.
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 20, 2024
Hello-Thanks for reviewing your microwave. We're so sorry to see that this model hasn't exceeded your expectations. That is not the goal we are aiming for with our appliances. We are going to be taking all the feedback you've shared and forward it to the appropriate teams to review. This way we can work on making improvements where needed. We're so sorry we let you down. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Previous model was somewhat better
on January 14, 2024
Posted by: DBrink
from San Diego CA
I bought this microwave to replace the previous very similar model that I had for ~12yrs. I was disappointed to find that I also needed to buy a new trim kit to install it as a "built-in" since the new model is very slightly larger dimension (~1/8" larger) than the old one. I am also disappointed with the interior lighting which is now "yellowish" instead of bright white; and the printing on the control panel is now dim and difficult to read. But installation was relatively easy and the microwave functions well.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Not sure how long this item will last, 2nd one now
on January 16, 2024
Posted by: Sabine1
from CA
The open the door push button is very lose and doesn't always work!!!
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, January 25, 2024
Oh no!
We're so very sorry that the button to open the door on your microwave isn't operating properly. We want to help! Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for connecting. Best wishes! - Tierra@GEAppliances
We're so very sorry that the button to open the door on your microwave isn't operating properly. We want to help! Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for connecting. Best wishes! - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on January 17, 2024
Posted by: deelife
what can I say, it is very easy for the entire family to use. It heats up our foods very quickly too.
Written by a customer while visiting geappliances.com