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Customer Reviews Collected from geappliances.com |
GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Average Customer Rating:
4
Rating breakdown 3,160 reviews
5 Stars
1,528
4 Stars
819
3 Stars
407
2 Stars
205
1 Star
201
77%of customers recommend this product.
(
2,181 out of
2,828)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
Customer Rating
1
Terrible
on July 29, 2025
Posted by: NatashaT
5 months in and the door already got jammed. It’s a weak and expensive microwave. Unfortunately, this is the only microwave that could fit under my cabinet.
Response from geappliances.comBy Adrian, GE_Appliances, August 5, 2025
We are sorry to hear that your door is jammed, and we are more than happy to help. We advise scheduling service with one of our Bodewell technicians to get this issue resolved as quickly as possible. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fit
on September 15, 2025
Posted by: JO HOUSTON
[This review was collected as part of a promotion.] Fits perfect in the space we have for the countertop microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fitfewey
on October 15, 2025
Posted by: 123holidayforme
[This review was collected as part of a promotion.] Just got it a replacement for my space maker from 2007
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good simple GE unit for what my needs were
on October 22, 2025
Posted by: DEcarol
from Delaware
[This review was collected as part of a promotion.] The microwave is sufficient for my needs and is a no frills unit with one year warranty. I find it operating well now. Surprised that GE can only warrant their product will last a year. The unit required a new trim kit and carpentry work as my former 3 year old GE Microwave Cafe series failed after the warranty date whose the dimensions were larger.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s Okay
on November 9, 2025
Posted by: Steve In Lido Beach
from Lido Beach, NY
[This review was collected as part of a promotion.] Controls should be intuitive and are until the word “food,” comes up on the display for no obvious reason. What else would I have in the microwave besides food?
The machine operates quieter than most others.
The display randomly loses some of its number lines on the clock making it difficult to use.
The machine operates quieter than most others.
The display randomly loses some of its number lines on the clock making it difficult to use.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Don, GE_Appliances, November 11, 2025
We'd like to assist with the display fading away. Please unplug your microwave for two minutes to reset the unit. If the display issue continues, we recommend you contact us here: 1-800 432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
3
Microwave oven. Poor quality
on November 28, 2025
Posted by: Schuyler25
from Florida
The panel on the right side doesn’t light up and is difficult to see when selecting options.
It also doesn’t respond right away when pushing specific choices.
For the price of this microwave, I am very dissatisfied.
It also doesn’t respond right away when pushing specific choices.
For the price of this microwave, I am very dissatisfied.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, December 1, 2025
We’d like to address the issue you’re having with the panel not responding right away. If you think the delay is longer than it should be, we recommend disconnecting the microwave from power for a couple of minutes before reconnecting, to reset it. The oven not starting when the control panel is working is discussed on page 20 of your manual, linked here: https://products-salsify.geappliances.com/image/upload/s--GtAyInqT--/ff57badc3913908f16fe34270e1a90db1cd5ae19.pdf. The manual also includes information on your warranty, on page 23.
Your feedback about the panel and overall model will be shared with our product team for review.
Your feedback about the panel and overall model will be shared with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
4
AWSOME FEATURES!
on December 29, 2025
Posted by: GE65
from El Paso, Texas
[This review was collected as part of a promotion.] LOVE THE PRODUCT! EASY AND GREAT FEATURES AND THE COLOR GOES WITH OUR STAINLESS STEEL APPLIANCES.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s the only one that fits!!!
on January 5, 2026
Posted by: RTR2026
from North Alabama
The capacity is adequate. The microwave fits perfectly in a cabinet opening that was made for this model. This is the 4th one we have owned in 18yrs. The 800 watts is low powered but adequate. The controls are not lighted and hard to read. Very quiet microwave. They seldom last past 6yrs. Would not be my choice, however it’s the only microwave on the market that will fit my cabinet opening. Features are very adequate also.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Don, GE_Appliances, January 12, 2026
We'll be sure to pass along your feedback on your microwave's control panel to our design team for review.
Written by a customer while visiting geappliances.com