 |
Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - White on White
Average Customer Rating:
3.7
Rating breakdown 2,194 reviews
5 Stars
1,025
4 Stars
417
3 Stars
205
2 Stars
142
1 Star
405
70%of customers recommend this product.
(
1,441 out of
2,065)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - White on White
Customer Rating
1
On 3rd microwave
on August 11, 2016
Posted by: jac7
from Columbus, OH, United States
I would not recommend this microwave; we are on our 3rd replacement. The appearance looks like it has dents on all 3. The 2nd replacement was making a horrible sound.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Response from geappliances.comBy Jill at GE , GE Appliances , August 22, 2016
Hello. Thank you for taking the time to write a review on your microwave. We’re sorry for your experience and would like to look into this for you. Please email your details to our eResponse@ge.com email address. Include details such as your address, phone number, model and serial numbers. We will look out for your reply. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality and unreliable
on August 11, 2016
Posted by: Mc Mc
Nothing but trouble until it completely died and was declared irreparable at approximately 2 years old. First the plastic overlay on the door went bad. They replaced that. Then the door latch quit working. They fixed that. Then it started making irregular noises like the fan was not working, but it was worse that that. The technician came, looked at it, and ordered parts. The 2nd technician came and while attempting to install the parts concluded some irreplaceable part was also bad. So after less than 3 years this GE Profile Microwave is going into the trash. Poor quality, totally unreliable, plus expensive. Avoid.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jill at GE, GE Appliances , August 23, 2016
Thank you for taking the time to write a review on your microwave. We regret your experience. This is not the evaluation we would expect to hear about our appliances. If further assistance is needed, please email your details to our eResponse@ge.com email address. We would be happy to look into this for you. It would be helpful if you would include your name, address, phone number, model and serials numbers in your reply to us.
Written by a customer while visiting geappliances.com
Customer Rating
3
Normal microwave functionality
on August 13, 2016
Posted by: Alcoa1
from Tennessee, United States
installed this microwave a month ago and everything is working as it should with the exception of the pre-programmed popcorn feature. It displays a steam detector error which I assume is part of the auto sensing capabilities. Will need to get it serviced before it is a month old. ?????? Too expensive for what you get especially when it doesn't work right out of the box. Disappointed with GE as I have always had good experiences with their products.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Jill at GE , GE Appliances , August 31, 2016
Hello. Thank you for taking the time to write a review on your new microwave. We are glad to know you love the appearance but regret you are experiencing an issue with the popcorn feature. Please take a look at our following tips, included in our link, below:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=18812
If service is needed we recommend taking advantage of your provided one year warranty and scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We appreciate your feedback.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=18812
If service is needed we recommend taking advantage of your provided one year warranty and scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek design and a ton of features
on August 27, 2016
Posted by: daniels747
from Arlington, TX, United States
Really like this new GE microwave. Easy to install with trim kit. Beutiful match to my other stainless GE appliances
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
DON'T Purchase! Had 3 of these last 13 months!
on August 28, 2016
Posted by: consumer68
from Omaha, NE, United States
I bought a GE Profile Microwave in 6/2015 - it broke on 7/2015 and had it replace. The replacement of 7/2015 broke on 8/2016! One month after warranty expired. The only reason I purchased another GE Profile in 8/2016 was because of my other kitchen appliances and matching. I WOULD NOT RECOMMEND GE MICROWAVE. Very unhappy with quality. By the way - I took out the 5 year warranty- don't trust this item.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Sensor works poorly
on August 30, 2016
Posted by: fly47
from Coeur d'Alene, ID, United States
I just purchased my 2nd one only because my cabinet was made to fit. I purchased my first one two years ago and it had problems with the sensor which was minor (popcorn feature never did work). The last straw was every time you opened the door it would start running. Easier to get a new one and try again.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on August 31, 2016
Posted by: shelley37
from Broussard, LA, United States
we have had GE appliances in the past and this one is just as awesome! huge microwave but doesnt look BIG! Looks great in the new kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Great Features, But Problematic.
on August 31, 2016
Posted by: Whoosh
from Las Vegas, NV, United States
This microwave is easy to use and has many good feature, but I have had to replace this microwave 2 times. Door switch went bad and the microwave cone burned a hole in the inside plastic of the microwave. It started sparking like I was microwaving tinfoil, but I wasn't.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com