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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - White on White
Average Customer Rating:
3.7
Rating breakdown 2,194 reviews
5 Stars
1,025
4 Stars
417
3 Stars
205
2 Stars
142
1 Star
405
70%of customers recommend this product.
(
1,441 out of
2,065)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - White on White
Customer Rating
1
Poor, hazardous product
on May 2, 2024
Posted by: Radx
from Texas
In the last 2 years, I noticed it was not heating food thoroughly. Started clicking and sparking a couple of months ago when heating up anything and smelled like electrical burning. Very disappointed that there is not a recall on this fire hazard. What will it take.........a house burning down...........to get some attention!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, May 3, 2024
We're sorry to hear that your microwave is not heating food and sparking. We do not recommend replacing the unit. This is certainly not the experience we wish our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on May 4, 2024
Posted by: Anonymous
from Leander, TX
Like other posts on this product review the magnetron has failed in similar fashion to others with scorching on the inside wall. Definitely a defective product that is dangerous to the consumer.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, May 6, 2024
We're here to help you with your microwave. Look out for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Lucky to not catch house on fire.
on May 6, 2024
Posted by: Anonymous
At least it lasted almost 7 years, but melted connectors and what looks like a melted magnetron, I am lucky not to have caught my house on fire.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, May 7, 2024
We want to help with the damage to your microwave. An agent is going to be reaching out to you directly via email to gather some information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy their products
on May 8, 2024
Posted by: Anonymous
from Arlington Texas
Worked great until it didn’t. Almost caught on fire
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, May 9, 2024
We want to help with your GE Profile Series microwave. An agent is going to be reaching out to you directly via email to gather some information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Cool features
on May 13, 2024
Posted by: Corn1911
from Houston,tx
Didn't last that long before problems started to occur.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Panel Burned or something. Nothing appears on it!!
on May 18, 2024
Posted by: Riqumo70
from Fulshear,TX
Mine still works but the control panel stopped working all of a sudden. Nothing appears in the control panel. Reading these reviews Im afraid the thing can catch on fire now!!!
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Devin, GE_Appliances, May 20, 2024
We want to help with your GE Profile Series microwave. We recommend resetting the unit by either unplugging it for 2-3 minutes, or by resetting the circuit breaker. If you continue to experience issues, you can contact our service department for further assistance at 1-800-432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
1
Danger!
on May 31, 2024
Posted by: Geonfire92
from Texas
Started sparking and now is smoking. Seems like a problem with this model, very dangerous. I hope the company honors a replacement since this seems like a repeatable issue.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 3, 2024
We want to help out with your microwave sparking. One of our agents will be getting in touch over email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
sparking like others
on June 13, 2024
Posted by: kricketd
from Georgia
Microwave has been great but recently started shooting sparks and now has a scorch mark just like other pictures submitted here. Seems to be a known issue, I'm hoping GE support will reach out like others within the last few days.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
1
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, June 14, 2024
We're here to assist you with your microwave needs. Keep an eye on your inbox for an email from our team member seeking additional details. Please respond promptly when you receive it.
Written by a customer while visiting geappliances.com