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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Average Customer Rating:
4
Rating breakdown 3,150 reviews
5 Stars
1,524
4 Stars
814
3 Stars
407
2 Stars
204
1 Star
201
77%of customers recommend this product.
(
2,172 out of
2,818)
Customer Reviews for GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Customer Rating
3
Not as good as my previous one.
on November 4, 2019
Posted by: Cher52
from Kansas
I am disappointed in my new microwave. First of all I have to push the buttons very hard to get the to work. It got very hot the other day when I popped popcorn. I am going to try it again and may be calling service dept. It also fits so close that the door does not open well. I have had two previous GE microwaves and have not had a problem until they died.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Compact & Efficient!!
on November 5, 2019
Posted by: JRR88
from Indiana
Nice smaller microwave, handles full size plates, casseroles, etc. Great features!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Somewhat disappointed
on November 5, 2019
Posted by: Carol PA
from Allentown Pa
This is our second GE microwave. Unlike the first one, the letters on the panel are harder to see and the door isn't as solid. We are getting used to the different heating strength of the new microwave. Other than that the microwave works as designed. I do wish in the future, that the template for our undermount stays the same to avoid additional holes in the cabinet.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, November 6, 2019
Hello Carol PA. Thank you for the feedback. We appreciate your comments for improving our microwave design and apologize for any inconvenience. We'll be glad to share your comments with our engineering staff for future consideration. Thanks for being apart of the GE Appliances Family!
Written by a customer while visiting geappliances.com
Customer Rating
3
Not a good replacement for JEM31BF01
on November 5, 2019
Posted by: Najeeb
from Houston, TX
I bought this microwave oven as a replacement for my GE JEM31BF01 microwave oven that stopped working. This was the only microwave I could find that fits in the same over-the-counter space (it has the same dimensions as my previous unit).
The problem is even though they are both rated for 800W, the new unit has significantly lower cooking/heating performance. For example, a bag of popcorn that used to take 1:45 in the previous unit takes over 3 minutes.
I ordered a replacement unit because I thought it was faulty, but the replacement works the same.
The problem is even though they are both rated for 800W, the new unit has significantly lower cooking/heating performance. For example, a bag of popcorn that used to take 1:45 in the previous unit takes over 3 minutes.
I ordered a replacement unit because I thought it was faulty, but the replacement works the same.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 8, 2019
Hello Najeeb - Thanks for posting your review. We'll be glad to share your comments about the cooking and heating performance of your new microwave with our engineering staff as we strive to continually improve our products. Thanks for being a loyal GE Appliances customer! We appreciate the feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great feature ....able to put inside cabinets o
on November 5, 2019
Posted by: Thump
from Florida
Love that we are able to put in or under or on cabinets
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Turntable an issue
on November 6, 2019
Posted by: Dissatisfied consumer Now
from Coloradan Springs
The turntable does not stay in place and it comes off the cheap support. Have to turn off the turntable every time we use it. The support of the turntable is very cheaply made. Would not recommend!☹️
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , November 7, 2019
Hello! Thanks for reaching out to us. For more help with your turntable concerns, please feel free to reach out to our e-mail team at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARsupportflyout-contactphone
Written by a customer while visiting geappliances.com
Customer Rating
3
GE microwave
on November 11, 2019
Posted by: Jmdeak
from Fairfield CT
Identical dimensions to earlier model so fit our cabinet - impossible to read keyboard is a problem unless we are missing feature to light up?
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
4
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
Doesn't get as hot as the old one
on November 12, 2019
Posted by: Bobo69
from nyny
It would be nice if the keypad was backlit so you could see it
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com