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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Average Customer Rating:
4
Rating breakdown 3,150 reviews
5 Stars
1,524
4 Stars
814
3 Stars
407
2 Stars
204
1 Star
201
77%of customers recommend this product.
(
2,172 out of
2,818)
Customer Reviews for GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Customer Rating
3
Broke already
on October 28, 2020
Posted by: Anonymous
from Janesville, WO
We loved this sweet microwave, but it stopped working the other day....just 3 years after purchasing. I am planning to buy another unit. My question for your is, do I need to order a new undercabinet mounting kit? Or may we use the kit on the unit we have that just broke down? It appears to be the same model?
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, October 29, 2020
Hi Sookie - We're so sorry to hear your microwave stopped working. Please try disconnecting power by unplugging or turning off the breaker for 30 seconds to reset the electronics to see if that resolves the issue. If it does not, replacement is recommended. We have good news! You can use the same undercabinet mounting kit (JXA019K) if you replace your PEM31SFSS model with exactly the same model.
Thanks for being a loyal GE Appliances customer. We wish you all the best!
Thanks for being a loyal GE Appliances customer. We wish you all the best!
Written by a customer while visiting geappliances.com
Customer Rating
5
Still Going Strong After 11 Years
on November 1, 2020
Posted by: snakeplisskin
from metro DC
Pretty amazing that any appliance lasts more than a few years in these days of our disposable, wasteful society. But this microwave is a gem - - still chugging along with zero problems, ever, since 2009. It's 800 watts, not 1100. However, no problem at all, if it ain't broke... This is a marvelous microwave. GE got it right.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great features!
on November 6, 2020
Posted by: Anonymous
from East Setauket, NY
It is just like the one we had before this. It works great here at work!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Does a good job
on November 7, 2020
Posted by: CopeIam
from Wisconsin
This microwave is very eye-appealing and quiet. The reheat and sensor cooking is pretty good. We have to add about 20 seconds if reheating pasta in a bowl and not a plate but the sensor is very much on target.
Really, the only thing that let us down was the one we looked at had a badge logo on the bottom front, and the one that was shipped has a painted logo. We chose the badge logo as it matched our other GE appliances. Not sure why the images show it with a badge and they ship it with a painted logo.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 4, 2020
Hi Copelam - Thanks for choosing GE Appliances! We're so glad to hear you like the appearance, sensor cooking and quiet operation of your new microwave. We'll be sure and share your comments about the badge with our microwave design team for review. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality
on November 9, 2020
Posted by: unexceptable
from Florida
Unit fits space well above stove. works fast and looks good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
It fits in my space
on November 10, 2020
Posted by: Babs56
from Utah
This microwave fits in my space that I have in my new cabinets. Wish it had more wattage. The turntable makes a noise when it is running. Expensive.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, December 8, 2020
Hello Babs56 - Thanks for your review. We are glad to hear that your microwave fits in your space. Please make sure the turntable installed properly. If you have any further concerns, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not Nearly As Good As the Last One
on November 10, 2020
Posted by: Bearstogether
from Ohio
This product is a disappointment: the door rattles when you close it, there isn't enough light in the interior (because it has a light source on only one side of the unit), and you can't ever have a flat surface on which to cook multiple items at the same time. This replaced a GE Spacemaker we had for 15 years and is nowhere near as high quality or versatile a product as the previous version.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, December 9, 2020
Hello An Idea - Thanks for your review. We appreciate the feedback and can use this information for improvement of future microwave products. We'll be sure to share this with the product design team. All the best. Thanks for choosing GE Appliances!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on November 14, 2020
Posted by: Jahenry49
from North Carolina
This is the best microwave! We had to replace an old...18 years old...GE Space Saver Microwave. This model is almost identical...Love the features!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com