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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Average Customer Rating:
4
Rating breakdown 3,150 reviews
5 Stars
1,524
4 Stars
814
3 Stars
407
2 Stars
204
1 Star
201
77%of customers recommend this product.
(
2,172 out of
2,818)
Customer Reviews for GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Customer Rating
1
Absolutely the WORST microwave EVER!
on October 6, 2017
Posted by: jac17
from Delaware, United States
We ONLY bought this because, unfortunately, it was the ONLY microwave which fit into the space we had. However, it is BAD. The controls are very hard to read as the type is very small. The light inside is so dim you can hardly see. The timer is UTTERY USELESS; if you set it and are not standing right there in silence when it goes off, you miss it as it only signals ONCE, quietly, versus going off loudly until its shut off. Plus it doesn't cook. I can't for the life of me imagine how any company, let alone GE, could actually make something THIS BAD and sell it for so much; it's not cheap. amazing. DO NOT BUY THIS MICROWAVE
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy BRENDAatGE, GE Appliances , October 9, 2017
Hello jac17,
Thank you for taking the time to provide feedback on your new microwave. Many factors go into the design of our products and consumer input is a top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your comments are important to us and we have forwarded them to our product design division.
Thank you for taking the time to provide feedback on your new microwave. Many factors go into the design of our products and consumer input is a top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your comments are important to us and we have forwarded them to our product design division.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Replacement
on February 5, 2018
Posted by: Val H
Very cheap and poorly made. Sensor features are a joke. Have to program every dish in before you can select sensor so what's the point? Had to buy a whole new frame kit as the one we had before would not fit the replacement microwave. Expensive.
Loved the previous microwave we had, same model number.
Would not recommend this
Loved the previous microwave we had, same model number.
Would not recommend this
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad lighting on the control
on December 13, 2018
Posted by: Herb1270
from Centennial Colorado
No lighting on the control panel makes it very difficult to set Cook times
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor design
on February 13, 2019
Posted by: LarryMGTD
from La Jolla, Ca.
The keypad is invisible. Why is it printed in dark ivory on a black background. Why didn't you make it to light up? In addition, the light inside the oven blew after one week, and we had to have a serviceman come to replace it. Why did you design it so the owner can't even replace the light bulb?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
paint peeling off inside after 1.5 years
on June 17, 2019
Posted by: nkcp
from Nashville TN
Very disappointed that the microwave has to be put in the landfill after 1.5 years of use due to the cavity paint peeling off.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , June 19, 2019
Hello nkcp - Thank you for your review. Your disappointment is certainly understandable and we sincerely apologize for this microwave issue. If you will email your details to eResponse@geappliances.com, we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
So quiet!
on September 6, 2020
Posted by: HouseOfGarbo
from Chicago IL
We recently replaced our 10-year old GE Profile microwave with a new version of the same model. We love it. It has a much simpler panel in front, eliminating many buttons we never used. But the most surprising difference is the considerably reduced noise. It is so much quieter than the old one. We expect another 10 years from this one, too!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap and defective
on December 14, 2023
Posted by: cv2019
from Naples, FL
After less than 4 years, this product stopped working. The glass turntable plate shattered and the unit heated without being turned on. There was a smoke smell, so I had to remove the unit from the wall. This was not a case of user error. This all happened after a typical 30 second reheat of food in a glass bowl (done hundreds of times).
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, December 21, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry to hear that your microwave is experiencing issues with the turntable plate shattering. This is in no way the consumer experience that we strive for. We see that you currently have a service appointment in place for 12/29/2023, and we are confident that our technicians will get this issue resolved as quickly as possible.
Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Good features. Performs as expected
on June 1, 2024
Posted by: fencepost
Overall , a good microwave. Slightly larger than the previous GE microwave. The installers did a great job putting it in! I was concerned it may not fit because of it's slightly larger demension.
Buttons are a little hard to push. The front of the microwave smudges easily with fingerprints
Buttons are a little hard to push. The front of the microwave smudges easily with fingerprints
Written by a customer while visiting geappliances.com