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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Average Customer Rating:
4
Rating breakdown 3,150 reviews
5 Stars
1,524
4 Stars
814
3 Stars
407
2 Stars
204
1 Star
201
77%of customers recommend this product.
(
2,172 out of
2,818)
Customer Reviews for GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Customer Rating
5
Good GE Replacement Microwave
on April 8, 2022
Posted by: marick57
from Milwaukee, Wisconsin
My old microwave oven that we had for 8 years just quit working. It was too expensive to fix so we were happy that GE still made the undercabinet model identical to our old one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Overpriced microwave
on April 9, 2022
Posted by: Mer27
from Boca Raton, FL
Stopped working after only 2 years. Only used for boiling water, not for cooking. Very disappointed in GE.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, April 11, 2022
Hello,
Thanks for reviewing your microwave. We're sorry to hear that it stopped working after 2 years. The disappointment is understood, and this is not the experience we want for you.
We recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your microwave. We're sorry to hear that it stopped working after 2 years. The disappointment is understood, and this is not the experience we want for you.
We recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Quiet
on April 10, 2022
Posted by: Mpleuchet
from Cincinnati, OH
This unit replaced a GE microwave used for 11 years. It may not have as many features and it may take an extra few buttons to reheat something but it is quiet, and I really appreciate it at night when I want to use it and the rest of the household is asleep.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great space saving microwave.
on April 10, 2022
Posted by: Howieb38
from Kinneoln, NJ
Great space saving microwave. This replaced an older GE microwave that was designed to fit in a certain space. This is an exact replacement, however with very modern features. I like it a lot.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Unbelievably disappointed
on April 10, 2022
Posted by: Grunge
from California
Had to get this model to fit into prescribed space. So disappointed. One thinks that appliance quality, design and features would improve over time - but no! It’s a microwave so one deals with this decline in quality but the disappointment is key. Cheap features, no robust features but it fits - barely - the space it hast to. Not sure why GE has to promote poorer design and features.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, April 11, 2022
Hello,
Thanks for sharing your feedback about your microwave. We're sorry to hear that you are not pleased with the design and features. Your satisfaction is important to us, and we'll use your feedback to improve.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for sharing your feedback about your microwave. We're sorry to hear that you are not pleased with the design and features. Your satisfaction is important to us, and we'll use your feedback to improve.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
No Longer Fits
on April 11, 2022
Posted by: JamT
from Monterey, CA
We bought this GE Profile Microwave to replace the one we had and loved for 16 years. We positioned the first one as an under-cabinet microwave and had the new one installed in the same space. We were very disappointed when we found that because of a change in the door configuration, (unlike the old oven where the door did not go all the way to the edge of the microwave, the new one has a larger door that does go to left edge of the oven), and we can only open the door 2 - 3 inches before it binds with the cabinetry on the left. The space was perfect for the former model but doesn't work for the newer model for this reason. I would add that as a result of having a larger door, it closes rather loudly.
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Kianna@GEA, GEA, April 12, 2022
Hello,
Thanks for letting us know how things are going with your microwave. We're happy to hear that you are enjoying the features, but sorry to hear that it does not fit as well as your older model.
If you find that your microwave door closes loudly or is harder to close than your previous model, the difference in the door noise is due to a firmer spring in the door latch; this is a normal condition for the microwave. You can lift up on the latch to feel the tension.
Your feedback will be used to make improvements, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for letting us know how things are going with your microwave. We're happy to hear that you are enjoying the features, but sorry to hear that it does not fit as well as your older model.
If you find that your microwave door closes loudly or is harder to close than your previous model, the difference in the door noise is due to a firmer spring in the door latch; this is a normal condition for the microwave. You can lift up on the latch to feel the tension.
Your feedback will be used to make improvements, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
good compact microwave
on April 12, 2022
Posted by: lbrcape
from Cape Cod, MA
We had the older version- this one is not as powerful and smaller interior also does not allow you to pause when reheating. That said, we needed a microwave for a cabinet space and this was the only one we could find that would fit.
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Long-lasting workplace microwave
on April 18, 2022
Posted by: MNTX
from Saint Paul, Minn.
Our company has been purchasing this model or previous models for nearly a decade and have had good success with the durability of this model for everyday use by employees. We have some models that were installed in late 2013 that are still operable and that have likely been used in excess of 12,000 times by multiple shifts. The best feature is that we can have two microwaves on the same 15-amp circuit since they are 800 watts apiece!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com