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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Average Customer Rating:
4
Rating breakdown 3,150 reviews
5 Stars
1,524
4 Stars
814
3 Stars
407
2 Stars
204
1 Star
201
77%of customers recommend this product.
(
2,172 out of
2,818)
Customer Reviews for GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Customer Rating
5
It fits, it works!
on October 9, 2022
Posted by: Joe Engineer again
from Lake Forest Park, WA
This is our 3rd. The first lasted longer than the second, but it fits our above counter shelf. I love the reheat feature and being able to quickly start it by hitting the numbers. Hit 1 and it starts to cook for 1 minute, 2 for 2 minutes, etc. If you want longer than 6, you can add 30 seconds several times until you get what you want.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Compact, But Full Featured
on October 9, 2022
Posted by: DerekE
from San Jose, CA
I have owned this model microwave for several years. I had needed a microwave that would fit inside a 27-inch cabinet, and this model was ideal. I have the 27-in. trim kit also, so it looks attractive like a built-in appliance. Works without issue for everyone's microwaving and reheating needs in the house.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good appearance, good features
on October 11, 2022
Posted by: Lily 10
from N.Y..
Well made, quality. Stainless steel finish. Easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Failure day after install door pad does not open.
on October 14, 2022
Posted by: guarantee engineer
from Claymont Delaware
Sorry but door doesn’t open as designed, brand new and door is broken not good.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, October 17, 2022
We’re sincerely sorry the door isn’t working on your new microwave. This certainly isn’t what we expect for you, and we can imagine how disappointing this must be.
Please take advantage of your warranty. Information about it and how to use it can be found on page 23 of your user’s manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40699-3.pdf.
We appreciate you reaching out. We’re always available to help. -Gina@GEA
Please take advantage of your warranty. Information about it and how to use it can be found on page 23 of your user’s manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40699-3.pdf.
We appreciate you reaching out. We’re always available to help. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not great! Door sticks!
on October 16, 2022
Posted by: Hey you123
Not much power and door sticks! Only 800 watts and the sticks
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, October 20, 2022
Hey there and thanks for reviewing your new microwave. We’re sorry to hear you’re unhappy with the wattage and the door and can understand your concern.
When it comes to the door, It is best to open the door by pressing the center of door latch release. When pressing in areas off center and further from center, the door latch is more difficult to operate. This is normal operation for the microwave.
We hope this helps. We’re always here should you need additional assistance. -Gina@GEA
When it comes to the door, It is best to open the door by pressing the center of door latch release. When pressing in areas off center and further from center, the door latch is more difficult to operate. This is normal operation for the microwave.
We hope this helps. We’re always here should you need additional assistance. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE micro review
on October 18, 2022
Posted by: lap123
Was exactly as described...Works well and looks good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Door Sticks/Does Not Open Reliably
on October 20, 2022
Posted by: Dave5685
from West Chester, OH
Brand new, just installed and the door sticks/does not reliably open about half the time. When this happens, I can get it to open by first pushing down on the top RH corner of the door and then hitting the open button. After doing that, the door will open OK if I open and close it repeatedly RIGHT THEN. But the next time I go to use it, it usually sticks again. It is VERY FRUSTRATING to have to deal with this and getting it fixed on a brand new, name brand product that cost what this cost.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Pablo@GEA, GE Appliances, October 21, 2022
Hello - while we're happy to see that you like the appearance and features on this unit, we're also very sorry to hear that the microwave is not working as expected. We know this isn't ideal, especially after such a short time of owning the unit, and we completely understand your frustration.
We recommend scheduling a service appointment for one of our technicians to assess your unit, and you can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
For your reference, federal law requires that any adjustment or repair of a microwave door must also be followed up by a leak test to make sure of proper fit, operation, and alignment, and this must be done by a qualified technician.
You can also reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
We recommend scheduling a service appointment for one of our technicians to assess your unit, and you can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
For your reference, federal law requires that any adjustment or repair of a microwave door must also be followed up by a leak test to make sure of proper fit, operation, and alignment, and this must be done by a qualified technician.
You can also reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Does a good job
on October 20, 2022
Posted by: Belmont girls
from Bay Area
This is our second microwave , the first one lasted about 12 years so we were happy to find the same model to replace the first one.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com