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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Average Customer Rating:
4
Rating breakdown 3,150 reviews
5 Stars
1,524
4 Stars
814
3 Stars
407
2 Stars
204
1 Star
201
77%of customers recommend this product.
(
2,172 out of
2,818)
Customer Reviews for GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Customer Rating
2
3rd time
on March 11, 2021
Posted by: Chief cook bottle care
This is the 3rd GE microwave of this model that I have bought. ONLY because it is the only one which fits in the space for the microwave. Each one has lasted less amount of time. I think I will remodel the kitchen to get a bigger one.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 12, 2021
Hi Chief cook bottle care - We certainly appreciate your loyalty! We're sincerely sorry for your previous experience with this model. Please feel free to reach out to us if any questions or concerns come up about your new replacement. We’re always more than happy to help! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks nice, but...
on March 17, 2021
Posted by: SandD
from Maryland
We had the old space saver oven which we really liked but had to replace it. We were disappointed that GE increased the sized of the microwave which made it extremely challenging to fit it in the old space, and at the same they reduced the power from 1100 to 800 watts.
Features
5
Performance
3
Quality
5
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 18, 2021
Hello - Thanks for your loyalty to GE Appliances! We appreciate you sharing feedback about the change in size and wattage of your replacement microwave. We're so sorry if this caused any difficulty with installation and we'll be sure and share your comments with our product design team. Thanks again for being a loyal GE Appliances customer! We hope you enjoy your new microwave. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality Control
on April 25, 2021
Posted by: Randy C
from Watsonville, CA
Waited 5 weeks to receive the microwave and it does not work out of the box. PF code that will not reset.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, May 4, 2021
Hello, thank you for your review. We are sincerely sorry that your microwave is not operating properly out of the box. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you take advantage of your warranty and schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product!
on April 29, 2021
Posted by: Jojo1955jojo
from Chicago
Replaced 16 year old GE microwave with same new model! And it fit in cabinet perfectly!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Size matters!
on May 9, 2021
Posted by: Life365
from Carmel
This Model is very specific to built in spaces. Recommend GE make a newer replacement model with better features but same size to fit in existing spaces.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, May 10, 2021
Hi, Thanks for sharing your thoughts with us! We'll be sure and pass along your comments about offering a replacement built-in capable microwave with more features and the same size to our design team. They review these on a regular basis. We're glad to have you in the GE Appliances family! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
The unit fits the space but not a great microwave
on May 16, 2021
Posted by: tke752
from Cupertino
this was replacement for another space saver microwave. I had a limited space for this built in microwave and needed to purchase this model. The problems are the following:
1>the frame that holds the microwave in place is not as sturdy as the prior frame. It is only secured at the bottom. the prior frame supported the oven from both the top and the bottom,
2>The heating produced by the microwave is very uneven.
1>the frame that holds the microwave in place is not as sturdy as the prior frame. It is only secured at the bottom. the prior frame supported the oven from both the top and the bottom,
2>The heating produced by the microwave is very uneven.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy HannahGEA, GEA, May 19, 2021
Hello, Thanks for reaching out! We are sorry to hear that you are not entirely satisfied with your microwave. We take your comments very seriously, and they will be taken into further consideration! Have a great day. -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great!
on May 21, 2021
Posted by: Roger28
from CA
Microwave works great, was a good price, and was easy to install in cabinet with matching trim.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Reliable Work Horse
on May 27, 2021
Posted by: Cats Critique
from New RO, NY
This is our 3rd GE Space Saver Microwave oven we have purchased while living in our home 41 years. It is versatile in the variety of foods that can be cooked and or reheated. Very easy to use. My favorite everyday lunch is to steam fresh veggies, they come just right! My only complaint is the cord coming out from the back is not flush mounted, which cancels out the space saving aspect as it sits on my counter taking up usable prep space
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com