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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Average Customer Rating:
4
Rating breakdown 3,150 reviews
5 Stars
1,524
4 Stars
814
3 Stars
407
2 Stars
204
1 Star
201
77%of customers recommend this product.
(
2,172 out of
2,818)
Customer Reviews for GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Customer Rating
5
Quiet
on October 6, 2023
Posted by: DangerousDan
This replaced a 12-year-old model. Much quieter than the original.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on October 6, 2023
Posted by: MGB2
from MI
I am struggling to like this microwave. From our perspective, it is not powerful enough and seems to take longer to heat left overs than even our old Kenmore microwave from 1991! Very disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy GEAppliances, Devin, October 6, 2023
Hello,
Thank you for taking the time to provide a review on your new GE Profile Series countertop microwave. We are sorry to hear that you are finding this microwave is not powerful enough. This is certainly not the quality or feedback we expect. Your review ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review. Have a great weekend!
-Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Profile Series countertop microwave. We are sorry to hear that you are finding this microwave is not powerful enough. This is certainly not the quality or feedback we expect. Your review ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review. Have a great weekend!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great, powerful
on October 11, 2023
Posted by: nictrix
from Arizona
Great little microwave, does what it needs to. Powerful and small makes it perfect for our kitchen
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Easy job made way too difficult
on October 18, 2023
Posted by: namenotprovided
from california
So, we purchased our first version of these 13 years ago, and until the display went kaput, it worked great! We thought... lets just get another! We can just screw it right into the custom under cabinet area we built for the original one. Then we got it and GE decided to change where the drill holes are and where the power comes out the back. Easy job made so much more difficult. GE, why would you do this? Why would you make installation more difficult? Why would you think I would ever want to buy another GE appliance if you don't keep the longevity of customer satisfaction at the forefront of every design decision you make?
Response from geappliances.comBy Jonathon, GE_Appliances, October 18, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the installation being more difficult than expected.
As we design our appliances over time the installation requirements can change. This is due to the weight and material differences. Again, we are sorry for the trouble.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
As we design our appliances over time the installation requirements can change. This is due to the weight and material differences. Again, we are sorry for the trouble.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits the former space perfectly!
on October 18, 2023
Posted by: BJsMW
from Northeastern California
Finally found a replacement for our 30 year old Spacemaker, which still works, but is feeling its age. We're hoping it is as faithful. So far quiet and efficient.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Great microwave
on October 19, 2023
Posted by: Carolbb
from Doylestown, PA
Works great, Looks good. A little too expensive. :(
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, October 19, 2023
Hi! Thank you for your feedback. We are elated to hear you are enjoying your new microwave and its sleek appearance. However, we understand that the price of this microwave may not be ideal.
Pricing can be dependent on several factors. The economic elements include distribution, warehousing, and marketing costs, which account for a portion of the selling price of the part. Other factors like usability (cosmetic vs. functional) and availability also contribute to pricing.
We are honored to have you as a part of the GE Appliances family, and we hope you are able to enjoy your beautiful new microwave for many years to come! - Adrian@GEAppliances
Pricing can be dependent on several factors. The economic elements include distribution, warehousing, and marketing costs, which account for a portion of the selling price of the part. Other factors like usability (cosmetic vs. functional) and availability also contribute to pricing.
We are honored to have you as a part of the GE Appliances family, and we hope you are able to enjoy your beautiful new microwave for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Downgrade from previous model -preheat button
on October 19, 2023
Posted by: sd12120
I'm just disappointed in this microwave. It is the 3rd GE 'spacemaker' microwave we have purchased since 1992. It replaced one that was 15 y ears old. My biggest disappointment was that the reheat button, which we referred to as the magic button in the previous model, no longer is a push once and forget about it button. Just push and it magically reheated out leftovers without any further input. The new model makes us hit at least 3 buttons to try to do the same thing. It also seems to me to be noisier than the previous model.
Normal functions seem fine and as expected (time cook, power level, etc)....just miss that 'magic' reheat button we had on the previous model
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Devin, GE_Appliances, October 20, 2023
Good afternoon,
Thank you for taking the time to provide a review on your new GE Profile Series countertop microwave. We are sorry to hear that you are not completely satisfied with the functions and options on your new model in comparison to your previous model. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Profile Series countertop microwave. We are sorry to hear that you are not completely satisfied with the functions and options on your new model in comparison to your previous model. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Not so great microwave
on October 19, 2023
Posted by: jacob11
GE Microwave is poorly made. Door latch is cheap and doesn't work great. Also there is only one lightbulb and that is insufficient to see what is inside. Wattage also seems low.
Response from geappliances.comBy Devin, GE_Appliances, October 20, 2023
Hello,
Thank you for taking the time to provide a review on your GE Profile countertop microwave. We are sorry to hear that you are not completely satisfied with the quality of the microwave, and feel there is not enough light to see what's inside. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your GE Profile countertop microwave. We are sorry to hear that you are not completely satisfied with the quality of the microwave, and feel there is not enough light to see what's inside. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com