geappliances.com Customer Reviews Collected from geappliances.com
GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 3,150 reviews
5 Stars
1,524
4 Stars
814
3 Stars
407
2 Stars
204
1 Star
201
77%of customers recommend this product. 
(
2,172 out of 2,818
)
Customer Reviews for GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel
Customer Rating
1 out of 5
1
A big mistake
on January 15, 2025
Posted by: Deborah JJ
I purchased this microwave in August of 2021 only 3 and 1/2 years ago and had it built into a cabinet with a custom frame kit and it has already stopped working
Not happy at all!!
Response from geappliances.comBy AdrianGE_AppliancesJanuary 23, 2025
While we understand the importance of an appliance operating for an extended amount time, it is not possible to determine the product failure rate, lifespan, life expectancy, or life cycle of an appliance. There are many variables involved, such as frequency of use, type of use, location of appliance, care, and maintenance.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Excellent microwave
on January 20, 2025
Posted by: kodiakT
My GE microwave oven lasted for 16 years, and then I had to replace it with an updated version of the same model. So far, it works well.
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
There is much better!
on January 22, 2025
Posted by: Ceeceegone
This is the 1.1 CU. Ft countertop microwave and it's such a low wattage that it takes three times the amount to heat anything, in comparison to our last over the range style. We wanted to be able to build our cabinet around the microwave and apparently for this fit it was our o lt option? Not sure we had a capable sales rep. We just revamped our kitches with all GE and are very happy with are other products. But this one not at plus it is not fingerproof at all.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
2 out of 5
2
Value
3 out of 5
3
Response from geappliances.comBy JonathonGE_AppliancesJanuary 27, 2025
We want to help go over the different power levels with your microwave. We recommend checking the following article for tips that can help: (Benefit of Power Levels) https://products.geappliances.com/appliance/gea-support-search-content?contentId=18763

Our countertop models that also can be built-in won't fit every space. This model requires 17-3/8 W x 9 H x 12-1/4 D. We will be passing your comments about the material and the exterior needing fingerprint resistance over to our product team to review. That way we can look for improvements we can make for our models going forward.
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Space saver microwave
on January 26, 2025
Posted by: Space saver mw oven
The microwave looks great and fits my small under tge cabinet space well. So far, it is also working well. My only complaint so far is tge price which is double tge price of most standard size microwaves.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Closest fit for the built-in space.
on February 5, 2025
Posted by: AndDown
from California
This is a replacement for a GE Profile which lasted about 13 years. Had to replace as something caught fire and slightly melted the plastic side of the motor. Then, wife heated up some gelled oil for several minutes which caused splatter on the paint which peeled then off when I wiped the surface. This replacement fit was the closest to the prior built-in area with some cabinet modifications.
PROS: internal walls are now non-plastic. When on, the sound is much quieter than the previous model. Even though it’s 800 watts compared to the previous 1.3 kw, the food seems to heat up just as well.
CONS: the door opening/closing is not as smooth. The pad buttons require more finger pressure to activate. Hint: use the pad of your finger to push the button, not the tip of the finger.
Hopefully, this model will last as long. I am contemplating on buying a second similar model to have on hand since it was difficult to find a replacement which fits the cut out of the built-in space.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Small footprint - big interior - great price!
on February 11, 2025
Posted by: monicarick1
We bought this because our home didn't get built with a microwave. We keep it in the pantry and it fits perfectly on the shelf in there. Small enough for a pantry but big enough inside to heat up anything we have found to put into it. Does a great job compared to the big GE Profile microwave built in units we used to have that cost a fortune.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love my Profile Microwave!
on February 23, 2025
Posted by: Summer25
Fits perfectly in my Kitchen and easlly to work .. It goes beautifully with my Profile Oven!
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
My Microwave Review
on February 26, 2025
Posted by: Ninose
Easy to use and trendy. Very good quality and price is very reasonable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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