Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Model: SMH1816S
SKU: 2622213
UPC: 036725560451
This microwave features 12 sensor cooking options to effectively cook, defrost and reheat a variety of foods. The turntable can be turned on or off for versatile cooking options.
Average Customer Rating:
3.854 out of 5
3.9
 out of 
5
(48 Reviews) 48
Open Ratings Snapshot
Rating Snapshot 48 reviews
5 stars
23
4 stars
12
3 stars
3
2 stars
3
1 star
7
73% of customers would recommend this product to a friend 
(
35 out of 48
)
Customer Questions & Answers:
23 Questions | 40 Answers
Customer Reviews for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Review 1 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Good for 12-15 months

Customer Rating
2.0 out of 5
2.0
Posted by: SamsungDisenchanted
from Richmond, VA
on 05/06/2012
What's great about it: Nice look; good price; nice features
What's not so great: Samsung keypad defects after warranty is over
We liked this microwave. It matched our new Samsung oven and had nice features. But after 15 months, I got the "SE" (system error) on the display, and no amount of power resets #Samsung's only solution# would fix it. Google this brand microwave, and you will see many of the same experiences. The electronic keypad may last through the 12 month warranty, but shortly thereafter, there are frequent problems. For a $75-90 service call and a new $200 keypad, you've basically replaced your $300 Samsung microwave in less than 2 years. I had thought Samsung was a safe brand but am steering clear of all things Samsung in the future. Good luck.
This product is or has... A turntable that cooks evenly, A vent system over range, Big enough to handle large items
About me... Casual Cook
No, I would not recommend this to a friend.
+5points
5out of 5found this review helpful.
Review 2 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Samsung Microwave

Customer Rating
5.0 out of 5
5.0
Posted by: Lee07
from Houston, Tx
on 05/03/2012
What's great about it: Looks great!! works great!! good price
What's not so great: fingerprints easily but its also easily to clean
Purchased this microwave for my kitchen remodel to match the Samsung fridge I purchased. Looks very very good, it works great. So far so good. I would recommend this product to anyone. Thanks . the only issue if any is that the it fingerprints quickly but that my be my fualt as my hand are dirty when I open the microwave door. anyway, it also easy to clean so therefore no issues.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, A vent system over range, Easy to clean
About me... Looking for energy savings, Casual Cook, Brand conscious, All about design
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 3 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

What I expected

Customer Rating
5.0 out of 5
5.0
Posted by: Sam38
from Kennesaw, GA
on 05/02/2012
I have been pleased with the features and the look. I did quite a bit of research and found this one to be the best "bang for your buck" Samsung microwave
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 4 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

So far, so good

Customer Rating
5.0 out of 5
5.0
Posted by: Haymonster
from Northern California
on 05/02/2012
What's great about it: Nice look and good size
What's not so great: Don't Know
So far, so good! Bought this to replace my Panasonic Inverter Microwave that died after just 5 years. This one took different brackets, but was overall pretty easy to install. I like to sleek look, adds light to the kitchen. It is quieter than other microwaves and seems to work great. Just installed this morning, but am sure it will do just fine. Did loads of research before purchasing this unit. I am sure the time will be worth it. I like that I can change the sounds to a preference of my own, not just the factory presets.
This product is or has... Shortcut keys that save time, A turntable that cooks evenly, The power to cook quickly!, Quiet, A vent system over range, Big enough to handle large items, Easy to clean
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 5 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Good microwave

Customer Rating
4.0 out of 5
4.0
Posted by: angie3
from chicago,il
on 04/27/2012
What's great about it: design, cooks food good, quick and evenly
What's not so great: could be a tad quieter
It is very nice, and by all means it is quiet, just can be a tiny bit more quiet and it would be perfect! Love the night light with the timer. Cooks evenly and good and gets all the microwave jobs done with great features, Matches the stove perfect too!
This product is or has... Shortcut keys that save time, Sensor cooking that works well, The power to cook quickly!, Big enough to handle large items, Easy to clean
About me... Teenage kids, Casual Cook, Big Family, Parent of kids, Brand conscious, All about design
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 6 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

great microwave

Customer Rating
5.0 out of 5
5.0
Posted by: mikeupiu
from Fenton, MI
on 04/18/2012
What's great about it: works well matches our other appliances
What's not so great: not quite as quiet as the one it replaced
This was a replacement for an older model from same manufacturer the control panel is updated some so I had to learn it. (Read the instructions for a change). Works fine.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, A vent system over range, Big enough to handle large items, Easy to clean
About me... Looking for energy savings, All about design
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 7 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Great buy and lowest price

Customer Rating
5.0 out of 5
5.0
Posted by: tbird101
from Orlando, FL
on 04/18/2012
What's great about it: Great features
Researched this microwave on Consumer Reports and did a search to find the lowest price which was Best Buy. Great value for the money.
This product is or has... The power to cook quickly!, A vent system over range, Big enough to handle large items
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 8 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Died one year after buying

Customer Rating
1.0 out of 5
1.0
Posted by: NotSoHappyInOHIO
from Ohio
on 04/09/2012
What's not so great: Popcorn feature ALWAYS burned my popcorn. Always.
Great looking microwave. Matched our other appliances. Worked great - for one year. Bought it on April 1 2011 - just died on April 8 2012. Just spent an hour and 1/2 trying to get someone who freaking cares on the phone with NO success. UGH! If you buy this - buy the extended warranty - it will be worth it.
This product is or has... A turntable that cooks evenly, Big enough to handle large items, Easy to clean
No, I would not recommend this to a friend.
+8points
8out of 8found this review helpful.
Review 9 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Quality/Powerful/Easy to install

Customer Rating
5.0 out of 5
5.0
Posted by: BestBuyFan666
from Biloxi, MS
on 04/04/2012
What's great about it: Appearance, lots of cooking power and very quiet
What's not so great: Nothing so far.
Just replace old E-Wave with this product. Very solid so far. Cooks like crazy. Took me about 15 minutes to fully install. If Samsung builds thier microwaves like thier other products should be around for a long time.
This product is or has... Shortcut keys that save time, A turntable that cooks evenly, The power to cook quickly!, Quiet, A vent system over range, Easy to clean
About me... Casual Cook, Brand conscious, All about design
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 10 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Didn't use

Customer Rating
4.0 out of 5
4.0
Posted by: ricsgone
from Washington
on 04/02/2012
What's great about it: Appearance
What's not so great: Feature set and price
I didn't install or use this microwave as my wife decided she wanted a feature set from a different brand and model, so it was returned. Four star rating was for appearance.
I would recommend this to a friend!
-8points
1out of 10found this review helpful.
Review 11 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Looks great, work so good we love it

Customer Rating
5.0 out of 5
5.0
Posted by: Trumpp10
on 03/19/2012
The best looking on the market, sensor heat works great and over all vary nice . Installs easy nice templates for screw holes!
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 12 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Do your homework and be warned

Customer Rating
1.0 out of 5
1.0
Posted by: JennyG4882
from Apex, NC
on 03/18/2012
What's great about it: It worked great while we had it
What's not so great: it only lasted 13 months
So this microwave started having trouble only 10 months after we purchased it. Samsung came to repair it which was a horrible experience on its own, their customer service is horrible, and the first time they came they replaced the wrong part all together because of a miscommunication. Anyways, the microwave just completely died and stopped working after only 13 months. The more I researched a potential solution, the more I discovered how common a problem this was with these microwaves and that they were dying in 2 years or less! Wish I had done more research prior to buying it! Save your money and don't buy this one - do some research and see for yourself!
No, I would not recommend this to a friend.
+9points
9out of 9found this review helpful.
Review 13 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Very even cooking.

Customer Rating
4.0 out of 5
4.0
Posted by: RobertOB
from The Villages, FL
on 03/15/2012
What's great about it: Even cooking
What's not so great: Hard to read control panel
Very good microwave oven. It has the evenest cooking of any microwave we have owned in the past. We like most everything, except find the control panel a bit hard to read (over 70). Some of the controls are a bit confusing too. But,we keep the manual handy and things are working out well.
This product is or has... The power to cook quickly!, Big enough to handle large items, Easy to clean
About me... Casual Cook
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
Review 14 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Great vent fan but laughable light

Customer Rating
3.0 out of 5
3.0
Posted by: YourAverageHomeOwner
from Maryland
on 03/11/2012
What's great about it: vent fan and large cooking space
What's not so great: problematic cooktop light
We have had this microwave for a few weeks now. It is a generally good microwave with a few notable points. The keypad configuration is not terribly intuitive but you get used to it within a week. The vent fan is amazing. It really pulls a significant amount of heat/smoke/smell from the cook top. The light however is very strange. It is so dim that you may find yourself needing to use a flashlight when cooking. I have researched a light bulb upgrade but none is available. If I had noticed this ahead of time I would have chosen a different model. There really is no way around a stove top light that is way too dim.
This product is or has... A turntable that cooks evenly, The power to cook quickly!, Quiet, A vent system over range, Big enough to handle large items, Easy to clean
About me... Teenage kids, Big Family, Parent of kids
No, I would not recommend this to a friend.
+3points
3out of 3found this review helpful.
Review 15 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

OK product for the price after the price match

Customer Rating
3.0 out of 5
3.0
Posted by: Q45MAN
from Cincinnati,OH
on 03/09/2012
What's great about it: Appearance, style
What's not so great: Lighting too low
Overall, product works fine, the light could be brighter, and the glass cover mysteriously crack. Attempting to get it replaced. When installing the microwave we noticed it did not include a side bracket that would help keep the microwave more secure. I was fortunate that my old microwave already had this bracket.
This product is or has... Quiet, Easy to clean
I would recommend this to a friend!
+2points
3out of 4found this review helpful.
Review 16 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

poor light under bottom of microwave

Customer Rating
4.0 out of 5
4.0
Posted by: hardarwork
from cedar rapids
on 02/29/2012
What's great about it: look great with stove of same make
What's not so great: poor lighting under microwave
poor lighting under bottom' only one bulb,doesn't help the top of the stove for cooking at all.
This product is or has... Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Teenage kids, Brand conscious, All about design
No, I would not recommend this to a friend.
0points
2out of 4found this review helpful.
Review 17 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Poor Product

Customer Rating
1.0 out of 5
1.0
Posted by: Goomersquared
from Minnesota
on 02/28/2012
What's great about it: Would make a great boat anchor
What's not so great: Lasted two years in a kitchen remodel
Failures in occurrence order:
1) Clock stopped
2) Handle came off
3) Turntable stopped
4) Unit stopped working all together
This product is or has... not well made or reliable
About me... Teenage kids, Parent of kids
No, I would not recommend this to a friend.
+5points
7out of 9found this review helpful.
Review 18 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Exhaust fan like a jet engine

Customer Rating
2.0 out of 5
2.0
Posted by: kjjb
from MPLS
on 02/27/2012
Exhaust fan is unacceptable. Samsung should be a ashamed of themselves for releasing a product like this.
No, I would not recommend this to a friend.
-1point
2out of 5found this review helpful.
Review 19 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Great microwave!

Customer Rating
5.0 out of 5
5.0
Posted by: bma2010
on 02/21/2012
What's great about it: Looks great and works well
What's not so great: Fingerprints show on the black face, but just clean it!
I love everything about this microwave! It looks great, matches my other appliances and works very well!
This product is or has... Shortcut keys that save time, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Teenage kids, Casual Cook
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 20 for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel

Not Good!

Customer Rating
1.0 out of 5
1.0
Posted by: mmflower
from florida
on 02/11/2012
I purchased all the my appliances Samsung last year.. including this microwave and it just broke after its first year warranty. not to mention the dishwasher broke as well and needed to be replaced. Don't buy Samsung appliances!!
About me... Casual Cook
No, I would not recommend this to a friend.
-3points
3out of 9found this review helpful.
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