Samsung US Customer Reviews Collected from Samsung US
Samsung - 2.1 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Average Customer Rating:
3.6 out of 5
3.6
Open Ratings Snapshot
Rating breakdown 45 reviews
5 Stars
23
4 Stars
6
3 Stars
1
2 Stars
5
1 Star
10
66%of customers recommend this product. 
(
29 out of 44
)
Customer Reviews for Samsung - 2.1 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Customer Rating
3 out of 5
3
Works as expected
on September 27, 2014
Posted by: HatesTheCold
from CT
Expertise:Intermediate
Works well. Nothing spectacular to say as use to mostly reheat
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Replacement microwave
on October 25, 2014
Posted by: Newmicrow
from St. Louis
Expertise:Expert
Replaced existing microwave with new stainless steel model and it looks great and works well.
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Gave it away to anyone who would put up with it's faults
on June 19, 2015
Posted by: TiredofThisMachine
from Virginia, USA
Expertise:Expert
This machine had issues from day 1. Its first fault shortly after buying it was when the cook time ended it would keep the interior light on & continue to spin the plate until I opened the door. Other times it would not start cooking although the timer would silently start to count down. Several service calls were performed & the door was replaced twice where the assumption that the key pad installed on the door or the connector cable was faulty. Another service call replaced another main board which solved all issues for a while until the warranty expired, Began acting up again where only the timer would count down but it no internal light or actual cooking going on. The issue was probably related to internal safety limit switches that contacted the door handle ensuring it was closed but mentally I was done with it. Loud hefty industrial door noise when opening or closing & it seemed to have the loudest fan I had ever heard. Best feature was the LED stove top light. My first ever dis-satisfied Samsung product.
Pros: Bright display, great size
Cons: Poor quality, very loud fan
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
A rare Samsung product that is unreliable
on July 16, 2015
Posted by: LuisH
from Eatontown, NJ, USA
Expertise:Intermediate
I have a house full of Samsung products and I have been more than happy on all of them. This is one exception. It seems that the keypad is not that reliable. I have called for repairs once and they replaced the keypad however after a few month the keypad is not working again. It is cheaper to have the thing replaced than to have it repaired again.
Pros: Inexpensive, Realistic color, Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great overall
on October 5, 2015
Posted by: gmdavis
from NC
Expertise:Expert
Center Rack is real flimsy could have been better...
Pros: Bright display, Durable
Cons: flimsy center rack
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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