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Customer Reviews Collected from sunbeam.com |
Sunbeam - 4-Slice Wide-Slot Toaster - White
Average Customer Rating:
1.9
Rating breakdown 36 reviews
5 Stars
6
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
25
20%of customers recommend this product.
(
7 out of
35)
Customer Reviews for Sunbeam - 4-Slice Wide-Slot Toaster - White
Customer Rating
5
Don't understand the complaints--can't relate
on December 28, 2017
Posted by: Der Alte
from Saint Paul, MN, United States
Gender:Male
Level of expertise:Advanced
Thing has worked without any issues DAILY for 12-plus years. Only reason I found this site is I was looking to see if it was still made in the event I would need to replace it. Only issue, if you could call it that, is after DAILY use for years, I have worn the markings off of the knobs.
I would recommend this to a friend!
Written by a customer while visiting sunbeam.com
Customer Rating
5
Excellent features.
on February 4, 2018
Posted by: Jeanne113
from Bull Shoals, AR
Gender:Female
Level of expertise:Intermediate
I have had this Sunbeam toaster for years. I have it in black. We use it all the time for toast, bagels and muffins. Have had no problem with it. I also have a Sunbeam toaster from 1958 that I received for a Wedding present. We had 3 children and used this toaster constantly. I saw it in an antique store one day and decided to store mine away even though it still looks brand new. I have purchased a couple of more Sunbeams since than. I dont think any will last as long as the 60 year old one that I still have. I just want to purchase a White toaster now to go with my other appliances.
I would recommend this to a friend!
Response from sunbeam.comBy Sunbeam, Customer Service, June 6, 2018
We appreciate you sharing your 60 year history with your Sunbeam toaster. That is the type of quality and reliability that we expect from all our appliances. We know the new, updated white model will last you and your family for 60 additional years. We hope to remain part of your family's kitchen for generations to come!
Written by a customer while visiting sunbeam.com
Customer Rating
1
PIECE OF JUNK!
on September 15, 2015
Posted by: klen
Gender:Female
Level of expertise:Intermediate
Bought on Saturday, used Monday morning and handles will not stay down, it's like the luck of the draw whether either side stays down. It's going back to the store and purchasing a brand that will actually work.
No, I would not recommend this to a friend.
Response from sunbeam.comBy Sunbeam, Customer Care, September 16, 2015
Oh, no! I'm sorry to hear that you weren't able to use your toaster! I can certainly understand your frustration and I'd like to see what we can do to help you. Please give us a call at 1-800-458-8407. We're here to help you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting sunbeam.com
Customer Rating
2
Poor toast
on May 19, 2014
Posted by: Birdbrain
from Oregon, United States
Level of expertise:Advanced
My wife just got this to replace our old toaster. Can't say it does a very good job. It probably works well with Wonder Bread but with the newer size bread it leaves an untoasted ring about 3/4" all the way around each slice. It also grabs the slice before it has totally entered the slot so you need to play 'whack-a-slice' to get the bread to totally into the opening.
All in all I would not buy this toaster again.
No, I would not recommend this to a friend.
Written by a customer while visiting sunbeam.com
Customer Rating
1
cord and plug on the side and not the back.
on February 6, 2016
Posted by: edogg
Gender:Male
Level of expertise:Intermediate
We just bought this toaster and are returning it. Who came up idea of putting the cord on the side. In order to plug it in you have to turn to the side so you cannot see the controls on the front. Not real smart.
No, I would not recommend this to a friend.
Response from sunbeam.comBy Sunbeam, Customer Care, February 9, 2016
Thank you for sharing your review. I understand your concern, and we welcome your feedback. This toaster's design and cord allow it to be positioned several different ways on the counter-top, since available space may vary from home to home. If you have any additional questions or concerns, please feel free to contact us at 1-800-458-8407. We're here for you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting sunbeam.com
Customer Rating
1
Very cheaply made
on May 29, 2017
Posted by: Davenorton57
from Conneaut, OH, United States
Gender:Male
Level of expertise:Intermediate
bought this and am taking back,.. cheaply made ,.. very unhappy with it
No, I would not recommend this to a friend.
Response from sunbeam.comBy Sunbeam, Customer Service, October 24, 2017
We have high expectations for our products here at Sunbeam and we would like to hear more about your experience with your toaster. Please give us a call at 1-800-458-8407 so you can speak with one of our customer care specialists. We're here for you 9AM - 6PM, EST, Monday through Friday.
Written by a customer while visiting sunbeam.com
Customer Rating
1
Arrrgh!
on August 20, 2017
Posted by: Rumsonmom
from Mississippi, United States
Gender:Female
Level of expertise:Intermediate
This is the most frustrating toaster I've ever owned. The lever wouldn't stay down on either side straight out of the box. I had to lower it repeatedly and wiggle the lever and try pulling it out and pushing it in to get the toast tray to stay down. After about ten tries each time it would finally toast. Finally after about six months there was nothing I could do to keep the toast down so I threw it away.
No, I would not recommend this to a friend.
Response from sunbeam.comBy Sunbeam, Customer Service, October 10, 2017
We'd love to hear more about your experience with your toaster. Please contact us via live chat here on our website so you can speak with one of our customer care specialists. We're here for you 9AM - 6PM, EST, Monday through Saturday.
Written by a customer while visiting sunbeam.com
Customer Rating
3
Better than nothing
on January 25, 2015
Posted by: Ig21
Got this as a gift for Christmas. Like others have mentioned, doesn't toast the whole slice/bagel, only half way. Always burns the edges of my bread. Has great features but doesn't work well.
No, I would not recommend this to a friend.
Response from sunbeam.comBy Sunbeam, Customer Care, March 19, 2015
Thank you for taking time to review your toaster. If you are still experiencing difficulties with the quality of the toast, please feel free to contact our customer care department at 1-800-458-8407. We are here to assist you Monday-Friday 9am-6pm Eastern and look forward to hearing from you.
Written by a customer while visiting sunbeam.com