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Customer Reviews Collected from Sun Beam |
Sunbeam - 5-Speed Hand/Stand Mixer - White/Black
Average Customer Rating:
4.1
Rating breakdown 45 reviews
5 Stars
24
4 Stars
12
3 Stars
2
2 Stars
3
1 Star
4
81%of customers recommend this product.
(
34 out of
42)
Customer Reviews for Sunbeam - 5-Speed Hand/Stand Mixer - White/Black
Customer Rating
1
Poor
on September 15, 2015
Posted by: Cheryl92
Gender:Female
Level of expertise:Advanced
I used this mixer a few times and the beaters broke, you get what you pay for
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, September 17, 2015
I'm sorry to hear that your beaters have broken after only a few uses! We certainly expect more from our products and I encourage you to contact our Customer Care Team for assistance. You can reach us at 1-800-458-8407. We're here to help you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Customer Rating
5
Excellent and affordable.
on March 3, 2016
Posted by: HMLandry
from Webster, MA, United States
Gender:Female
Level of expertise:Advanced
I bought this about 2 years ago, and use it all the time. It's great, comes with dough hooks, beaters, and a nice deep bowl. It comes off the stand if you need to use it as a handheld. It has good power, good enough to beat through heavy cookie dough. I love this for basic mixing and bread/pasta dough making.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: tuttie
from Maryland, United States
Gender:Female
Level of expertise:Intermediate
Verified Purchase:Yes
dont have to worry about hand mixing anymore; works great
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
4
Very good decision
on December 26, 2014
Posted by: nounou
from Boston, MA
Gender:Female
Level of expertise:Advanced
Happy with my purchase, easy to handle and good instructions
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care, December 11, 2020
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thanks for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
2
Best for most boxed cake mixes
on December 28, 2015
Posted by: 3am Baker Lady
from Fallon, NV, United States
Gender:Female
Level of expertise:Advanced
We got this as a gift. Having grown up with my mother's ancient Mixmaster, I was very disappointed in the minimal speed control - speed is either fast, faster, really fast, egg whites and splatter.
However, my brother's 9 year old is learning how to bake, and for the most simple mixes and basic cake recipes it's perfectly adequate. I wasn't sure how it would handle an old-fashioned pound cake recipe, but it did well enough. She and I joke about the smoking electronics smell - this really isn't the model for years of service.
If you have a young person who's learning to bake and nobody's sure if he or she will stay with their interest, this is a decent starter model. If you just blew the gears on your Cuisinart, your cat or puppy just chewed through the cord on your Hobart or 5 or 6 qt. pro and the birthday party's the day after tomorrow, or you need a cheap Passover model for those 8 days only, this is probably what you want. If it isn't an emergency and you need a good mixer with dough hooks for more types of mixing needs, save the cash, get something with better speed control. That's probably my biggest gripe - but I'm a semi-pro baker and was spoiled for a few years with pro models big and powerful enough to break your arm off.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care , January 13, 2016
Thank you for sharing your feedback. We appreciate you taking the time to write a review for your Stand Mixer. We would like to know more about what you're experiencing regarding the smell you mentioned. Please give us a call at 1-800-458-8407. We're available Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Customer Rating
5
loved this mixer
on January 13, 2016
Posted by: krobitsch
from Olympia, WA, United States
Gender:Female
Level of expertise:Intermediate
got this mixer for Christmas couple years ago I loved it! this last Christmas I was mixing cookie dough and started smelling something like wires burning. turns out it was my mixer. about a week later went to use it and wont turn on at all now.. bummer..
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
4
Love the product; disappointed w customer service
on April 17, 2016
Posted by: Tlm3
from Hegins, PA, United States
Gender:Female
Level of expertise:Beginner
Verified Purchase:Yes
Mixer works great! Disappointed with shipping fee.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
2
Beaters
on June 21, 2016
Posted by: Wendy88
from Yakima, WA, United States
Gender:Female
Level of expertise:Advanced
I have had this hand mixer with stand for some time and the regular beaters are starting to rust is this a common problem? I am rather disappointed my mother has the a hand mixer she has used for 20 yrs and her beaters have never rusted.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, July 19, 2016
To prevent rusting, it's important wash your beaters after use, and dry them thoroughly immediately after washing. We will be happy to help you with getting new beaters! Give us a call at 1-800-458-8407. We're available Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam