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Customer Reviews Collected from Sun Beam |
Sunbeam - 5-Speed Hand/Stand Mixer - White/Black
Average Customer Rating:
4.1
Rating breakdown 45 reviews
5 Stars
24
4 Stars
12
3 Stars
2
2 Stars
3
1 Star
4
81%of customers recommend this product.
(
34 out of
42)
Customer Reviews for Sunbeam - 5-Speed Hand/Stand Mixer - White/Black
Customer Rating
4
We Love This! But Need a Whisk Attachemnt!
on June 19, 2020
Posted by: KGP99
from Arizona
Gender:Female
Level of expertise:Beginner
HI! Our Mixer did not come whit the whisk attachment. I have searched high and low and can not find one to purchase. Can you please help? Any ideas where to find one?
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, February 12, 2021
Thanks for reaching out! Our products, including accessories and replacement parts may be found from our retailers such as Target, Walmart, Bed, Bath & Beyond, Meijer & Amazon.
For further assistance, please fill out our customer service contact form accessed through this link:
https://www.sunbeam.com/support/contact-us, and we will be in touch. Thank you.
For further assistance, please fill out our customer service contact form accessed through this link:
https://www.sunbeam.com/support/contact-us, and we will be in touch. Thank you.
Written by a customer while visiting Sun Beam
Customer Rating
5
Fantastic mixer for price, but not for bread!
on November 6, 2020
Posted by: Simonbob
from San Diego, CA
Gender:Female
Level of expertise:Intermediate
My oldest son decided to take up baking and begged for a stand mixer for his 11th birthday. Not wanting to commit to a kitchen aid, grandpa purchased this and we have been delighted for the past 3 years!
Don’t be silly and try to make heavy doughs with it. It’s great for making sponge cakes, cupcakes, pancakes etc. Now my youngest has been bitten by the baking bug and we make tartes au citron and Victoria sandwiches. Love it!
Don’t be silly and try to make heavy doughs with it. It’s great for making sponge cakes, cupcakes, pancakes etc. Now my youngest has been bitten by the baking bug and we make tartes au citron and Victoria sandwiches. Love it!
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Consumer Care Department, November 11, 2020
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. We will also take note of your comment about being delighted. Thanks for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
2
Bowls do not spin on their own
on November 21, 2020
Posted by: Need Help Baker
from Lakeland, FL
Gender:Female
Level of expertise:Intermediate
It was a gift from my daughters. My old Sunbeam stand mixer of 30 years worked great but the plug kept fall out because of it age. My new mixer will not turn the bowls and that is very important to me. Unless their is a fix for this, I would not recommend this mixer.
Response from Sun BeamBy Consumer Care, November 24, 2020
This is not something that we hear very often. Sunbeam has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one. Please call us at 1-800-892-7684. For your convenience, our product specialist is available Mondays - Friday from 9:00 AM to 5:00 PM, EST. We look forward to assisting you!
Written by a customer while visiting Sun Beam
Customer Rating
5
Works great!
on November 30, 2020
Posted by: DiannaMarie
from Oklahoma
Gender:Female
Level of expertise:Advanced
I love this little mixer. But I have broken the stand and would love to buy a replacement stand, but have searched the internet and can't find one. Can anyone tell me how to find a replacement please?
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , December 2, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
3
It works, mostly
on December 4, 2020
Posted by: ktml
from Orlando, FL
Gender:Female
Level of expertise:Intermediate
It will get the job done, but it's not great. The boost button never worked. In fact, when I press it, the bowl stops spinning, lol. The highest speed isn't as high as other mixers, so when I'm making meringue, it takes much longer. It comes with 1 bowl, beaters, and dough hooks, I guess they're called. I REALLY wish I had another bowl and set of beaters!!!!
It can be frustrating, because when I push the button to release the top of the mixer so it is a handheld, I have to push it several times, because it doesn't release well. Same with the button for leaning the top back and the button for releasing the beaters. Every feature is a little difficult, but it works... except for my boost button, lol.
Like I said, it'll do the job, but it's not great.
Ftr, I have model 0302.
Oh, and whatever you're making gets in all the crevices and is hard to get out. I'm at the point where I just run water over it, and if it dies, it dies, lol.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, February 10, 2021
We appreciate you taking time out of your busy schedule to share this to us. We are always looking for ways to better our product and service and your feedback is an invaluable part of that process. Have a great day!
Written by a customer while visiting Sun Beam