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Customer Reviews Collected from sony.com |
Sony - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average Customer Rating:
4.3
Rating breakdown 12 reviews
5 Stars
9
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Sony - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Posted by: LOUIGI
Verified Purchase:Yes
This TV is incredible! Regular cable channels look much better. Watching Blu-ray movies on this TV, is very satisfying because of the upscaleing to near 4K quality. It's like having a new movie collection. The 4K picture is visual paradise. I have not seen any picture that looks this good, on any other TV, from the competition. I did months of research before I purchased this TV. With the sound system this TV has built in, you won't need a sound bar. Although adding the Sony subwoofer will kick it up a few notches. In my opinion, for the money, this is simply the best TV available! Do yourself a favor and check out this TV first, before you decide on which one to buy. After all it's hard to beat the company that invented 4K! Thank you very much Sony.
I would recommend this to a friend!
Response from sony.comBy -Jen, Sony Support, June 12, 2015
Hi LOUIGI,Thank you for sharing your opinion about this Sony TV, we appreciate it. We're glad that you are satisfied with your purchase. Thank you for choosing Sony.
Written by a customer while visiting sony.com
Customer Rating
5
Excellent 4k TV!! Best Ever!!
on June 5, 2015
Posted by: Pookie26
I play a lot of video games and my PS4 combined with the 4k up scale is spectacular. I also hooked up my computer with a GTX 980 graphics card and I'm rocking 4k resolution with no lag, screen tears or slowdowns right out the box!! My computer games look fantastic and my blu rays with 3d is the best I have ever experienced. I started going back and ordering more movies in 3d just to experience it again. When I first recieved this TV Netflix had not down loaded their app yet so I had to just use my PS4 to watch and the tv just upscaled the picture, now the updated app just dropped and netflix has movies broadcast in native 4k like Dare Devil, it looks phenominal and I'm totally wireless. You can also wirelessly send videos and pictures on your computer straight to the tv to watch. Best tv purchase I ever made hands down. I can't wait to get the 75 incher for my living room.
I would recommend this to a friend!
Response from sony.comBy - Jen, Sony Support, June 5, 2015
Hi Pookie26, Thank you for taking the time to share your experience with your new Sony TV. We’re happy to hear that you are enjoying the picture quality on both movies and video games.
Written by a customer while visiting sony.com
Customer Rating
5
Best TV Ever
on May 30, 2015
Posted by: Sleepfest
Truly Mind Blowing Picture Quality, Up scaling is Scary Good PS4 has never looked better, I have to watch every Blu-ray I own over again. The Speakers in this TV are awesome. I was very skeptical about how satisfied I would be with the built in speakers compared to my surround sound system before I bought this TV. I have since given my old Sony surround sound system to my sister. It's very nice not to have extra equipment. I did add the optional wireless subwoofer which does ultra low room shaking bass.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, June 2, 2015
Hi Sleepfest, we're glad that you're happy with the TV's performance. We hope you continue to enjoy, thanks for choosing Sony! Cheers!
Written by a customer while visiting sony.com
Posted by: Jamheb
Verified Purchase:Yes
UPDATE
Pros: 4k picture fantastic, 1080 to 4k upscaling great, blu ray to 4k upscaling great
Cons: Remote needs better shortcut buttons, sometimes to get best picture quality have to change settings during shows
Pros: 4k picture fantastic, 1080 to 4k upscaling great, blu ray to 4k upscaling great
Cons: Remote needs better shortcut buttons, sometimes to get best picture quality have to change settings during shows
Picture Quality is 5 stars
Up-conversion 4-1/2 stars
Motion Settings 5 stars
Audio 4-1/2 stars
Up-conversion 4-1/2 stars
Motion Settings 5 stars
Audio 4-1/2 stars
Sony has a reputation as one of the best tv's at upscaling content and since there still isn't alot of 4k sources this was important to me. I am thrilled at how well it upscales 1080 and blu ray sources. It's not as good at upscaling from sd quality. I had a 1080 set in one room showing Seinfeld and it looks a litter hazy in 1080 so I checked the same channel on this tv and found that while it was better it still had a hazy quality about it.
Since getting this TV I have watched World War Z and Wrath of Kahn on blu ray both looked great. The upscaling really added to the picture quality. Both movies had no trouble with action scenes, no motion blur or judder. On the set top box I watched parts of Guardians of the Galaxy, Winter Soldier, Hobbit and Gravity. These also upscaled great. However winter soldier had judder and soap opera effect until I played with the settings. The colors were amazing in Guardians but again i had to play with the settings to make the colors pop.
The high dynamic range is a great feature depending upon the source material . Some shows it helped making out the contrasts between the deep blacks and the bright lights. Again it takes playing with the settings to get the best out of this feature. Sometimes I was watching a dark indoor sequence and couldn't make out what was going on until I played with the settings to get better contrast. On the news of all places the brightness works so well it made the anchors lipstick actually glisten. I hope the upcoming HDR Firmware upgrade Sony promised will improve this already great feature.
Trilumos colors. The tv has a setting that says 2020 implying rec2020 standard. I have no way to test this since I am unaware of any source material produced for rec.2020. I will say if you play with the color settings you can get some amazing results.
The TV has around 12 picture modes to choose from. On many of these setting the brightness was too low for my taste making the colors seem darker or dull. On other settings the brightness was too high washing out the colors. Going into advanced setting I was able to get the colors the way I like it. In Guardians o the Galaxy, between the colorful aliens, spaceships and other effects the colors got a real work out and got to shine.
3D is not a big feature for us. We don't have a 3d player so used some apps in app store to test out. The hardest part was finding a quality 3d video to stream. After several attempts we found a short clip that did an impressive job. All the clips were very short so it is tough to rate this feature.
Tried using cellphone an tablet as remote control and tv guide both features worked fine but prefer use of actual remote.
As for the remotes they are a weak point. There is a one flick remote for use with the smart tv features and app store. It feels cheap and since those are features I don't use much I don't have much use for that remote. The primary remote sometimes is sluggish and other times works fine. It is easy to use. I would have liked if I could program some of the buttons for short cuts but was unable to do so. I mentioned there are many picture modes. I also mentioned that I would have to change settings depending upon what I was watching. To change settings I have to press the action menu then press the down button 3-4 times to get to picture modes then I have to press down up to 12 times to find the mode that fits the show I am watching. That is way too much pressing. There should be one button to scroll through those modes.
In regards to the modes I like the vivid and standard mode the best. I still sometimes have to go into advance picture settings to do tweaks sometimes to color vividness which has multiple settings other times to modify motion scenes. Just wish there was a better way. I hope someones posts some good calibrations to modify these settings or I might have to break down and hire someone to set up two or three custom calibrations.
In original review had issue with lip sync issues. This has been completely resolved. Sony had blamed the directv signal. Directv worked with me to fix it then later Sony had a firmware update that included a fix to hdmi lip sync issues. Regardless of whether it was a sony or directv issue, it currently is not a problem.
I was happy to see that Sony Bravia Sync worked with my samsung blu ray player/AV. The HDMI/ARC recognized the blu ray and speakers and worked without problems.
Setting up the entire TV was a breeze and I have had a software update adding netflix that works great.
One other minor irritation is that while the TV comes with a few manuals, none of them explain the tv's many many features. When I flip through the picture adjustment or audio adjustment features there are dozens upon dozens of options to choose from. Sometimes when you highlight one, a one or two sentence description pops up but sometimes using jargon like judder. Trial and error can be time consuming with these features. It would have been nice to have a book that explained them all. I checked the sony site but i couldn't find one. I have talked to some reps by phone who do explain the features but sometimes they put me on hold so they can figure out what they do.
I would recommend this to a friend!
Response from sony.comBy Joffrey, SonySupport, June 13, 2015
Hi Jamheb,
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
Written by a customer while visiting sony.com
Customer Rating
5
WOW
on July 24, 2015
Posted by: Hems
For the first time that I've bought a tv and set it up this model surpassed the hype of of its own advertising campaign.I have owned many flagship models from SAmsung L.G Phillips.Never have i turned on a set for the first and and been blown away by the overall picture quality and i haven't even turned the sound up or adjusted
any of the endless picture and sound options.This tv is by far the best unit ever put on the market its twice as good as the 9000a model the this has replaced.Thankyou SONY.will write an in-depth
review when I've worked out all the settings which could take while.
any of the endless picture and sound options.This tv is by far the best unit ever put on the market its twice as good as the 9000a model the this has replaced.Thankyou SONY.will write an in-depth
review when I've worked out all the settings which could take while.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: DennisO
Verified Purchase:Yes
The TV has a great picture but it is difficult to understand all of the features. This TV apparently comes without any manuals.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, August 4, 2015
Hi DennisO, your feedback is highly appreciated. You can access the built-in help guide by following the steps below.
- Press Home button on the remote
- Go to Help ( “?” icon )
- Select Help Guide.
Also, you can visit our online support website at http://esupport.sony.com/US/p/model-home.pl?mdl=XBR65X930C&template_id=1®ion_id=1&tab=manuals#/manualsTab to check for latest reference guide, specs, and many more.
- Press Home button on the remote
- Go to Help ( “?” icon )
- Select Help Guide.
Also, you can visit our online support website at http://esupport.sony.com/US/p/model-home.pl?mdl=XBR65X930C&template_id=1®ion_id=1&tab=manuals#/manualsTab to check for latest reference guide, specs, and many more.
Written by a customer while visiting sony.com
Posted by: oneson
Gender:Female
Verified Purchase:Yes
This product is master peace . Great value in your home
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Eciacura
Gender:Male
Verified Purchase:Yes
Picture quality and features are great. HDR is not so great in dark scenes, but great in bright scenes. Android tv is still a bit buggy but works very well. Tv is used for gaming and movies most of the time and does the job great.
I would recommend this to a friend!
Written by a customer while visiting sony.com