sony.com Customer Reviews Collected from sony.com
Sony - 55" Class (54-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV with High Dynamic Range
Average Customer Rating:
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 26 reviews
5 Stars
15
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
5
69%of customers recommend this product. 
(
18 out of 26
)
Customer Reviews for Sony - 55" Class (54-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV with High Dynamic Range
Customer Rating
3 out of 5
3
Problems
on November 25, 2017
Posted by: Ardman
Gender:Male
Verified Purchase:Yes
Will not stay connected to my Blue Ray player. NFM sending a new one on Monday. Hope it’s better.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Restarts
on December 4, 2017
Posted by: Silver Rider
Gender:Male
Verified Purchase:Yes
I never know when this tv will shut off or reboot. Great picture when it's working.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer SupportDecember 6, 2017
Hi Silver Rider, we apologize for the inconvenience. You may follow the troubleshooting steps on the link provided below to isolate and fix the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/42970
Regards, _Bob
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Amazing picture.
on December 10, 2017
Posted by: Jazzdad
Gender:Male
Verified Purchase:Yes
Incredible picture, intuitive user interface, easy set up. Nice looking overall. High quality stand, which is also very sturdy. One criticism is that you've got to be quick when changing input source as menu stays active only about 5 seconds.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
The quality is there!
on December 27, 2017
Posted by: ralphplus
Gender:Male
Verified Purchase:Yes
When you buy a Sony product - - and yes, you pay a little extra for the name - - you are also paying extra for great quality. The sharpness, the colors, the conveniences all all up to a TV experience that is worth the price.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great pictures
on January 15, 2018
Posted by: Howie Illinois
Gender:Male
Verified Purchase:Yes
Just bought the xbr55x900e great picture love the tv
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Clear bright picture
on January 21, 2018
Posted by: Jimmyc2105
Gender:Male
Verified Purchase:Yes
I bought this TV about eight weeks ago.
There has been no issues with this product
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Does not endure the test of time
on January 26, 2018
Posted by: XBR_fail
Gender:Male
Verified Purchase:Yes
the display went out. All we see is a black screen.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Top of the 4K line...bar none
on July 20, 2018
Posted by: BigPoppaHo
Gender:Male
Verified Purchase:Yes
I own 5 tvs one other Vizio 4K, 2 Bravias and another Visio led and the X900C is by far the best. I have owned it for over a year now and cancelled cable a few months ago due to the great apps that are included. I can't believe how thin it is. Love the trackpad/voice remote, perfect picture but what else do you expect from Sony. My advice Buy it and if you can afford it buy 2....
I would recommend this to a friend!
Written by a customer while visiting sony.com
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