sony.com Customer Reviews Collected from sony.com
Sony - 75" Class (74.5" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average Customer Rating:
3.9 out of 5
3.9
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
10
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
2
69%of customers recommend this product. 
(
11 out of 16
)
Customer Reviews for Sony - 75" Class (74.5" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5 out of 5
5
Wonderful picture
on April 10, 2018
Posted by: TangoArgentino
Gender:Male
Verified Purchase:Yes
I love the picture cuality and sound,and enjoin this tv very mucj
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
No picture, no power
on September 17, 2018
Posted by: Metro11
Gender:Male
Verified Purchase:Yes
Bought this TV in December and 9 months later I have not picture and now the TV will not even power on.
No, I would not recommend this to a friend.
Response from sony.comBy Zac, Sony North America Customer Support, September 17, 2018
Hi Metro11,

We regret to hear that you're having issues with your television. Let's try to isolate the issue by following some troubleshooting steps included on this link:

https://www.sony.com/electronics/support/articles/00153674
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
TV is DEAD after just 3 years
on April 28, 2019
Posted by: burnspsu
Gender:Male
Verified Purchase:Yes
I only buy Sony TV's. Everyone of them has lasted until this one. This was my biggest purchase and it died after 3 years.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, April 29, 2019
Hi burnspsu, we regret that the TV did not live up to your expectation. Please be assured we take this very seriously and continuously strive to improve our products. In relation to your concern, we recommend visiting our service website to check for your repair options.

https://us.esupport.sony.com/support/s/service?language=en_US


Regards,
Erin
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Best Led 75 inch TV
on August 6, 2019
Posted by: Bill75
Gender:Male
Verified Purchase:Yes
I did a lot of research before my purchase. I found an appliance store that demo's tv's on regular programing. I was impressed with the picture quality. Best led I had seen
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , August 23, 2019
Hi, Bill75!

Good to know that you appreciate the quality of this TV. Thank you for supporting Sony!

Regards,
David
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Broken after 14months
on October 30, 2019
Posted by: kimmins
Gender:Male
Bought 14months ago and picture went out Not happy with product
No, I would not recommend this to a friend.
Response from sony.comBy Jay, Sony North America Customer Support, November 1, 2019
Hi, kimmins6016650981!


We're sorry to hear about what happened. Does the indicator light blink or flash? You can isolate this issue by following the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x850c/articles/00153674

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Wonderful picture quality
on December 3, 2019
Posted by: Pope JPS I
Gender:Male
Verified Purchase:Yes
I bought this about a month ago and set it up myself which was very easily done. My Sonos Beam sound system worked perfectly with no issues.
The remote is good but I do not like the design of where the buttons are at. Sony needs to ask users and not design engineers!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great picture!
on June 22, 2020
Posted by: OKA87
Gender:Male
Verified Purchase:Yes
The 85 inch picture quality is fantastic! Very impressed with step up from our previous Sony 75 inch Bravia.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, July 3, 2020
Hi OKA87, Wow! We're glad to hear you like the picture quality of your X850C 4K Ultra HD TV. Thanks for choosing Sony. -Sam
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great TV, excellent picture!!!!!
on July 14, 2020
Posted by: Dee1Sony
Gender:Male
Verified Purchase:Yes
I've had my TV coming up on one year and the picture is still Fantastic!!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Showing 9-16 of 16 results 
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