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Customer Reviews Collected from sony.com |
Sony - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV with High Dynamic Range
Average Customer Rating:
3.6
Rating breakdown 26 reviews
5 Stars
11
4 Stars
4
3 Stars
3
2 Stars
6
1 Star
2
58%of customers recommend this product.
(
14 out of
24)
Customer Reviews for Sony - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV with High Dynamic Range
Posted by: billys10
Gender:Male
Verified Purchase:Yes
Picture quality is good except for clouding around the bottom and side edges of the television
Response from sony.comBy Sony North America Customer Support, June 22, 2017
Hi, billys10, Thanks for bringing this to our attention. Follow this link for more details about this concern: https://us.en.kb.sony.com/app/answers/detail/a_id/41819/. We do appreciate providing us your feedback for the betterment of our product. We will pass this to the proper department. Thank you. -Vincent
Written by a customer while visiting sony.com
Posted by: Vinnie1967
Gender:Male
Verified Purchase:Yes
There are many things that are not included that should be. Where is the Bluetooth? Television keeps turning off and resetting. 3d is a bit more complicated than it should be. No Dolby HDR. App organization is lousy.
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, Sony, August 26, 2017
Hi Vinnie1967,
Have you tried calling our Technical Support team about this issue?
If so, kindly send your reference number/event ID to socialsupport@am.sony.com so we can further assist you.
Have you tried calling our Technical Support team about this issue?
If so, kindly send your reference number/event ID to socialsupport@am.sony.com so we can further assist you.
Written by a customer while visiting sony.com
Posted by: trt1
Gender:Male
Verified Purchase:Yes
Great picture, but. After having this TV a little over a year, it has started completely restarting at least once per day, I have tried the soft reset and full reset--no luck. The software is current.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 28, 2017
Hi, trt1, We are sorry for what happened here on your unit. You may follow the troubleshooting steps included on the link below:
https://us.en.kb.sony.com/app/answers/detail/a_id/75705.
Regards, _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/75705.
Regards, _Bob
Written by a customer while visiting sony.com
Posted by: Justinstsi210
Gender:Male
Verified Purchase:Yes
Had it for about a year or so and ever since new I have had a visible light leak on the lower portion of the screen. It is most prominate during dark situations. Very dissatisfied with the cost and resulting display quality.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, September 28, 2017
Hello, Justinstsi210, We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Please reach us out at socialsupport@am.sony.com and include all information such as model/serial no, address, phone number and a brief description of the concern. Also, a reference number if any so we can check your file.
Regards, _Bob
Regards, _Bob
Written by a customer while visiting sony.com
Posted by: CarlitoB
Gender:Male
Verified Purchase:Yes
I have had this tv for about 2 years and have no major issues. The unit comes with 2 controllers, one which is mouse like and very convenient. Occasionally I noticed that it doesn't work and the tv may have to be re-booted, but again it's minor and rare. I love the apps and the great picture. The set-up was easy. I have the tv on a stand but it would look Great Wall mounted.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
We bought this tv in 2015 and from day one its been nothing but problem after problem. As of just an hour ago the tv has shut of and a red light blinks 4 times..Sony is a brand that i will never by again or even talk about.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, November 6, 2017
Hi BitchyShell, we are sorry to hear that. Please visit the links provided below and follow the troubleshooting steps to isolate and fix the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/75288
https://us.en.kb.sony.com/app/answers/detail/a_id/58758
Thanks, _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/75288
https://us.en.kb.sony.com/app/answers/detail/a_id/58758
Thanks, _Bob
Written by a customer while visiting sony.com
Posted by: MrTichy
Gender:Male
Verified Purchase:Yes
Great picture. No motion blurr. Great contrast and brightness. Lightweight. Small bezel.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Gray Ghost
Gender:Male
Verified Purchase:Yes
TV ok for what it is. You have to press down on the edges so you don't get light bleed through. Android and Sony not allowing me to do what I want to do without rooting system big negative.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 21, 2018
Hello Gray Ghost, we're sorry to hear that. Please refer to the link below to know more about this concern:
https://us.en.kb.sony.com/app/answers/detail/a_id/41819
Regards, _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/41819
Regards, _Bob
Written by a customer while visiting sony.com