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Customer Reviews Collected from sony.com |
Sony - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV with High Dynamic Range
Average Customer Rating:
3.6
Rating breakdown 26 reviews
5 Stars
11
4 Stars
4
3 Stars
3
2 Stars
6
1 Star
2
58%of customers recommend this product.
(
14 out of
24)
Customer Reviews for Sony - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV with High Dynamic Range
Posted by: KenPalmSprings
Gender:Male
Verified Purchase:Yes
The unit performs beaurifully right out of the box. Clear picture even the internal speakers are good.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Kountry1
Gender:Male
Verified Purchase:Yes
Overall liking this television, I have nothing bad to say about this product
I would recommend this to a friend!
Response from sony.comBy Zac, Sony North America Customer Support, June 12, 2018
Hi Kountry1,
We are glad to hear that this television exceeded your expectations, Thank you for choosing SONY!
We are glad to hear that this television exceeded your expectations, Thank you for choosing SONY!
Written by a customer while visiting sony.com
Posted by: lhiro
Gender:Male
Verified Purchase:Yes
I bought the Sony - XBR65X900C TV, 2 and a half years ago and it broke down. Called Sony support and because the warranty had expired nothing could be done. Very dissapointed! I usually get Sony Products because of their quality and durability, I expected the TV ti last longer than 2 and a half years.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 8, 2018
Hi lhiro,
We regret to hear that this unit failed to meet your expectations.
Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better.
We appreciate your time sharing this feedback.
Regards,
Zac
We regret to hear that this unit failed to meet your expectations.
Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better.
We appreciate your time sharing this feedback.
Regards,
Zac
Written by a customer while visiting sony.com
Posted by: Stronmap
Gender:Male
Verified Purchase:Yes
Connected great with soundbar and quality of construction and was of use makes this tv fun to use
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Hawk54
Gender:Male
Verified Purchase:Yes
I've only had the television a week, but so far it is amazing. Very pleases!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Jgjj
Gender:Male
Verified Purchase:Yes
After 2 q/2 years tv would come on for about 8 secs then cutoff light flas red 4 times. As costly as hisbunit as should las longer
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Endelmania
Gender:Male
Verified Purchase:Yes
Our Sony XBR65X900C television stopped working after three years of use. Now, it shuts off immediately after turning it on. This is unfortunate because we have had many Sony products over the years that we have been very happy with. Apparently, lots of customers have had issues with this model.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 9, 2019
Hello, Endelmania!
We sincerely regret what happened. We would like to know more about the issue and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
We sincerely regret what happened. We would like to know more about the issue and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
Written by a customer while visiting sony.com
Posted by: Jack K
Gender:Male
Verified Purchase:Yes
I bought this TV a few weeks ago and couldn’t be happier with my choice. I evaluated other TV choices but until it’s in your home and not a crowded showroom it’s difficult to make that leap with confidence. The Sony’s picture is vivid, clear and commands your attention. Great choice at a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting sony.com