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Customer Reviews Collected from sony.com |
Sony - 43" Class (42.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average Customer Rating:
4.2
Rating breakdown 20 reviews
5 Stars
10
4 Stars
6
3 Stars
1
2 Stars
3
1 Star
0
83%of customers recommend this product.
(
15 out of
18)
Customer Reviews for Sony - 43" Class (42.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
5
4K is the bomb
on June 25, 2015
Posted by: avissugarbrown
I have now have had this Television since it first came out. Netflix is installed now since they sent the update. It works great. I have no disconnect problems like I have seen other people say. I have no problem with Motion Flow (my family looks at a lot of sports) it flows smoothly and no lost of color. I did my own fine tuning for the set up, I made adjustment to the color and stuff. The more I look at the TV the clearer it gets. Picture comes in so clear and when I look at old movies it comes in nice and clear. I have the 4k feature on and that works well. Looked at an action movie and turned on my sound bar and the sound was great. Even when you don't use the sound bar the sound from the TV is not that bad. You Just have to make adjustment to the sound to make it sound better. This is my 2nd XBR television and I love it.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: LocalDog
Gender:Female
Verified Purchase:Yes
I went to the store with an exact brand/model in my mind. Once I was convinced that a "smart" TV was only as smart as you made it, and it could be as dumb as you needed it, I walked off with an open box model, fresh off the display wall. Everything but the box.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Love tv directions to hook to sony sound box not g
on December 30, 2016
Posted by: Nick13
Gender:Male
Verified Purchase:Yes
Sony is a great product,always last. Compare other brands to sony to see what they dont have.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
Great picture, terrible operating system
on June 18, 2015
Posted by: avinstaller
These tvs have one of the best pictures this year. However they integrated Andoid in to the operating system. There are so many glitches, apps failing to produce picture but still playing sound, and not switching inputs correctly.
Its not very user friendly. The Picture settings menu is abysmally laid out. Volume on the tv still adjusts even when set to audio output.
All of this on top of a 30 minute long intial update which you cant do from the intial setup process or it has a chance of bricking the set.
Its not very user friendly. The Picture settings menu is abysmally laid out. Volume on the tv still adjusts even when set to audio output.
All of this on top of a 30 minute long intial update which you cant do from the intial setup process or it has a chance of bricking the set.
No, I would not recommend this to a friend.
Response from sony.comBy Oscar, Sony Support, June 19, 2015
Hello avinstaller, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback.
Written by a customer while visiting sony.com
Customer Rating
4
Good picture,BUT
on August 5, 2015
Posted by: Mogie66
It won't upgrade to 4K unless your source is 1080p. At least that what it says in the setting for 4K.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
X830c
on June 4, 2015
Posted by: Loco15
Slow tv for a smart tv. No many apps at the store. Any updates to speed up tv will be nice.
Response from sony.comBy Dave, SonySupport, June 8, 2015
Hi Loco15, Your feedback is very important to us and thank you for letting us know about your experience. Most of the existing apps from the Google Play store can be downloaded to the Android TV. In addition, there will be more than 100 Android TV apps developed exclusively for the Android TV.The availability of the applications varies depending on your location of residence, more applications will be coming soon. Please make sure to install the update to improve the performance of your product with fixes and new features, kindly check this link for the steps and further instructions on how to install the latest software: https://us.en.kb.sony.com/app/answers/detail/a_id/58749/p/61659,95543,95553,95564/c/65,66/kw/How%20to%20update%20Android%20TV. Again, thank you for your review.
Written by a customer while visiting sony.com
Customer Rating
2
Not Ready For Primetime
on June 16, 2015
Posted by: GadgetGeekGary
This TV was released too soon and doesn't match the quality of other SONY TVs I've owned (only XBR models). The TV loses its WiFi connection within a day and then doesn't see any WiFi connections unless you reset it and do the initial setup again. When the TV is off and you press the power button, it takes 5 seconds before the TV shows any response and by then you've pressed the button again, and the TV turns back off as soon as it comes on. Entering a WiFi password with 16 characters with mostly upper case letters takes forever since you have to shift each character since the TV doesn't simply toggle upper/lower case like most modern products. The picture quality doesn't look any better than my HD SONYs even streaming 4K content.
No, I would not recommend this to a friend.
Response from sony.comBy Oscar, Sony Support, June 19, 2015
Hello GadgetGeekGary, thank you for your message. SONY takes into consideration all good or bad feedack to improve the quality of our products. Kindly recommend you visiting: https://us.en.kb.sony.com/app/answers/detail/a_id/57882
Written by a customer while visiting sony.com
Customer Rating
5
Very Good in Size 4K in 43 inch WoW!.
on March 25, 2015
Posted by: Aamir
4K Models of SONY are too big for Bedrooms. I am using 40 inch W600 which does not play 4K content. I wish that this model will also have copy, delete, move and recording option on any attached media.
Response from sony.comBy Jeannette, Sony Support, March 26, 2015
Hello Aamir! Thank you for sharing your feedback, we will forward this information to the proper department for further review.
Written by a customer while visiting sony.com