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Customer Reviews Collected from sony.com |
Sony - 43" Class (42.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average Customer Rating:
4.2
Rating breakdown 20 reviews
5 Stars
10
4 Stars
6
3 Stars
1
2 Stars
3
1 Star
0
83%of customers recommend this product.
(
15 out of
18)
Customer Reviews for Sony - 43" Class (42.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
2
Not Ready For Primetime
on June 16, 2015
Posted by: GadgetGeekGary
This TV was released too soon and doesn't match the quality of other SONY TVs I've owned (only XBR models). The TV loses its WiFi connection within a day and then doesn't see any WiFi connections unless you reset it and do the initial setup again. When the TV is off and you press the power button, it takes 5 seconds before the TV shows any response and by then you've pressed the button again, and the TV turns back off as soon as it comes on. Entering a WiFi password with 16 characters with mostly upper case letters takes forever since you have to shift each character since the TV doesn't simply toggle upper/lower case like most modern products. The picture quality doesn't look any better than my HD SONYs even streaming 4K content.
No, I would not recommend this to a friend.
Response from sony.comBy Oscar, Sony Support, June 19, 2015
Hello GadgetGeekGary, thank you for your message. SONY takes into consideration all good or bad feedack to improve the quality of our products. Kindly recommend you visiting: https://us.en.kb.sony.com/app/answers/detail/a_id/57882
Written by a customer while visiting sony.com
Customer Rating
4
My First Review Ever
on June 15, 2015
Posted by: Morar
This is my first smart LED TV ever .. over all it is good experience, enjoying it for past two weeks .... yet exploring it's many features.
Below are my observations and issues faced ::
-I can see BLUETOOTH option in this TV (not tried yet) .. not sure why it's not mention in product catalog
- Wish it could have TRILUMINOS ..some time color seems a little washed especially in a well lit room
- sometime during fast moving object colors seems out of focus
- Netflix crashed twice ... every time have to restart TV .... called technical support, even they don't have much idea about features and issues with this set
- Google Cast not working properly .. sometime it works, always have to restart TV
- Not sure if this set support PIP and browser currently .. have latest upgrade installed
- Hope to get HBO Now and other popular apps in next upgrade
- Waiting for more 4k content to watch
- Horrible delivery .... that guy instead of lifting TV .. vertically roll over TV set .. just for 10-12 steps ... shocked inside out on seeing this ... thanks it does not affect TV
Below are my observations and issues faced ::
-I can see BLUETOOTH option in this TV (not tried yet) .. not sure why it's not mention in product catalog
- Wish it could have TRILUMINOS ..some time color seems a little washed especially in a well lit room
- sometime during fast moving object colors seems out of focus
- Netflix crashed twice ... every time have to restart TV .... called technical support, even they don't have much idea about features and issues with this set
- Google Cast not working properly .. sometime it works, always have to restart TV
- Not sure if this set support PIP and browser currently .. have latest upgrade installed
- Hope to get HBO Now and other popular apps in next upgrade
- Waiting for more 4k content to watch
- Horrible delivery .... that guy instead of lifting TV .. vertically roll over TV set .. just for 10-12 steps ... shocked inside out on seeing this ... thanks it does not affect TV
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2
X830c
on June 4, 2015
Posted by: Loco15
Slow tv for a smart tv. No many apps at the store. Any updates to speed up tv will be nice.
Response from sony.comBy Dave, SonySupport, June 8, 2015
Hi Loco15, Your feedback is very important to us and thank you for letting us know about your experience. Most of the existing apps from the Google Play store can be downloaded to the Android TV. In addition, there will be more than 100 Android TV apps developed exclusively for the Android TV.The availability of the applications varies depending on your location of residence, more applications will be coming soon. Please make sure to install the update to improve the performance of your product with fixes and new features, kindly check this link for the steps and further instructions on how to install the latest software: https://us.en.kb.sony.com/app/answers/detail/a_id/58749/p/61659,95543,95553,95564/c/65,66/kw/How%20to%20update%20Android%20TV. Again, thank you for your review.
Written by a customer while visiting sony.com
Customer Rating
5
Very Good in Size 4K in 43 inch WoW!.
on March 25, 2015
Posted by: Aamir
4K Models of SONY are too big for Bedrooms. I am using 40 inch W600 which does not play 4K content. I wish that this model will also have copy, delete, move and recording option on any attached media.
Response from sony.comBy Jeannette, Sony Support, March 26, 2015
Hello Aamir! Thank you for sharing your feedback, we will forward this information to the proper department for further review.
Written by a customer while visiting sony.com