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Customer Reviews Collected from Samsung US |
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
4.1
Rating breakdown 361 reviews
5 Stars
200
4 Stars
90
3 Stars
19
2 Stars
15
1 Star
37
82%of customers recommend this product.
(
285 out of
346)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
1
Does not dry dishes.
on April 17, 2019
Posted by: Peter Theilen
from Spring Hill, Florida
Since the day we got this dishwasher it never dried the dishes.
Features
1
Performance
2
Design
3
Value
2
Response from Samsung USBy ^Cat, Samsung Cares, May 8, 2019
Peter Theilen, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
1. Dishes Are Not Dry: http://bit.ly/2DXYl9Q
Thank you for being a part of the Samsung family! ^Cat
1. Dishes Are Not Dry: http://bit.ly/2DXYl9Q
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
You cant even hear it when its working! it works great! every thing come out so clean!
on April 19, 2015
Posted by: Dad38
from Chicago IL
Expertise:Expert
Its Great! for the price! Great Job on dishes, Pots, Glass ware.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible Product
on April 17, 2017
Posted by: Tffoot
from NJ
Expertise:Expert
Just redesigned my entire kitchen and bought all Samsung appliances. This dishwasher is complete garbage. Do not purchase it. It does not dry anything, you will need to pull everything out and dry it piece by piece. The racks are horribly designed and makes the dishwasher seem smaller than it is. I completely regret this purchase.
Cons: Did not meet expectations, Poor quality, doesn't dry items., racks poorly designed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Response from Samsung USBy Trisha, Samsung Care, April 7, 2022
Hi Tffoot,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher not drying dishes well. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144379225
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher not drying dishes well. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144379225
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Performance!
on June 7, 2013
Posted by: Patt545
from Virginia
Expertise:Beginner
I purchased this dishwasher about a month ago and my wife and I are completely satisfied! Performs great on all types of dishes, pots, and pans. This machine is super quiet. We love it!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This dishwasher works great!
on October 2, 2015
Posted by: DLV2020
from Arvada, CO
Expertise:Expert
I like how quiet it is and the fact that it doesn't waste energy on a heating coil.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 25, 2012
Posted by: Glo24
Expertise:Intermediate
You cant hear dishwasher while in the other room. Barely hear it in same room. The plastic ware actually dries. Easy installation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOOKS AND WORKS GREAT
on November 4, 2012
Posted by: HDWORLD2
LOOKS GREAT WORKS WONDERFULLY, AND IS VERY QUIET! VERY HAPPY WITH MY PURCHACE
Pros: Inexpensive, appearence
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dishwasher
on May 12, 2013
Posted by: yakee66
from Orl Fl
Expertise:Intermediate
After installation very pleased quite, cleans well and handsome looking. A little scary installing (plastic water couplings) but very easy
Pros: quite
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US