Samsung US Customer Reviews Collected from Samsung US
Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 522 reviews
5 Stars
309
4 Stars
127
3 Stars
27
2 Stars
17
1 Star
42
85%of customers recommend this product. 
(
426 out of 504
)
Customer Reviews for Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub
Customer Rating
1 out of 5
1
Does not dry dishes.
on April 17, 2019
Posted by: Peter Theilen
from Spring Hill, Florida
Since the day we got this dishwasher it never dried the dishes.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy ^CatSamsung CaresMay 8, 2019
Peter Theilen, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
1. Dishes Are Not Dry: http://bit.ly/2DXYl9Q
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You cant even hear it when its working! it works great! every thing come out so clean!
on April 19, 2015
Posted by: Dad38
from Chicago IL
Expertise:Expert
Its Great! for the price! Great Job on dishes, Pots, Glass ware.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV
on August 13, 2015
Posted by: ArnieC
from Cincinnati, OH, USA
This is my 2nd Samsung LED TV. The first one has been in operation over a year without a problem.
This TV was easy to set up and performed well immediately. The colors are vibrant and the display is sharp without unnecessary movement. Any future LED TV will be a Samsung. I absolutely recommend this TV for a bedroom or where ever a smaller TV is needed.
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight, easy to setup.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible Product
on April 17, 2017
Posted by: Tffoot
from NJ
Expertise:Expert
Just redesigned my entire kitchen and bought all Samsung appliances. This dishwasher is complete garbage. Do not purchase it. It does not dry anything, you will need to pull everything out and dry it piece by piece. The racks are horribly designed and makes the dishwasher seem smaller than it is. I completely regret this purchase.
Cons: Did not meet expectations, Poor quality, doesn't dry items., racks poorly designed.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy TrishaSamsung CareApril 7, 2022
Hi Tffoot,

We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher not drying dishes well. We will surely notate this feedback for better products in the future.

For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/

The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/

You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/

Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/

If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020US/AA

If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144379225

Thank you for choosing Samsung. Have a great day.

-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding Performance!
on June 7, 2013
Posted by: Patt545
from Virginia
Expertise:Beginner
I purchased this dishwasher about a month ago and my wife and I are completely satisfied! Performs great on all types of dishes, pots, and pans. This machine is super quiet. We love it!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Product - Needs a Software Update
on November 30, 2014
Posted by: PatriotFan32
from Hartford, CT, USA
Expertise:Expert
This 24" smart TV is a great product. The picture quality is very good ( for 720p), sound is OK for what it is. I had two issues related to software. The setup did not recognize my cable provider for my zip code even though this provider has been here for over 10 years. I had to give it another zip before it would allow me to use the smart hub. 2nd, the smart features are only accessible by the handheld remote which works but is impractical to use. I bought the Samsung Wireless Keyboard but it is not supported by the current software (which I updated before I tried). There is a placeholder present so I am hopeful an update will be forthcoming. Without the keyboard it is not worth the extra money to get the smart features. I intend to use this TV in my kitchen as a TV/internet browser so that recipes etc. can be displayed while in the kitchen. If/when they allow the keyboard to be used this eliminates the need to have a computer in the kitchen!
Pros: Bright display, Inexpensive
Cons: Not high def, keyboard not compatible
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV
on August 1, 2015
Posted by: hobie
from Los Angeles, CA, USA
Expertise:Expert
This small screen Smart TV is just right for my intended use. Great picture and sound and the Smart application is great
Pros: Realistic color, Bright display, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This dishwasher works great!
on October 2, 2015
Posted by: DLV2020
from Arvada, CO
Expertise:Expert
I like how quiet it is and the fact that it doesn't waste energy on a heating coil.
Pros: Inexpensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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