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Customer Reviews Collected from kwikset.com |
Kwikset - Kevo Bluetooth Deadbolt - Satin Nickel
Average Customer Rating:
3.3
Rating breakdown 439 reviews
5 Stars
120
4 Stars
99
3 Stars
79
2 Stars
56
1 Star
85
58%of customers recommend this product.
(
240 out of
417)
Customer Reviews for Kwikset - Kevo Bluetooth Deadbolt - Satin Nickel
Customer Rating
5
Ease of use
on July 5, 2015
Posted by: Nylocksmith
from NYC, NY, United States
Gender:Male
We just purchase this and was really easy to use and setup!
The app is very user friendly, we got it up and running within record time!
The app is very user friendly, we got it up and running within record time!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
4
Very convenient and works well most of the time.
on July 8, 2015
Posted by: JustinB
from Elk Grove, CA, United States
Gender:Male
I bought this when it first came out. It was a little slow to react at first so you had to stand there waiting for it to communicate with the phone. An update seems to have sped it up a bit but it would be nice if it was even quicker; I could unlock it with a key just a fast or maybe faster but it would be less convenient to do so. Also, if I am wearing basketball shorts or other pants with deep pockets my phone sits low and won't communicate well with the the lock and I sometimes need to lift the phone up in my pocket or out of my pockets. My wife sometimes has to lean or twist a certain way to get her phone in her purse in a position to communicate with the lock as well. All that said, it does work well the majority of the time, is very convenient to not have to carry a key, and has a definite cool/geek factor that makes it fun to use. It is also a conversation piece any time a guest comes up to the door with you. If they can put out a software update to make it even faster and more sensitive, it will earn a 5th star in the review and I will then recommend it to anyone who asks about it. For now, it is pretty convenient and fun but the inconsistency in performance keeps it from being stellar. If I had to estimate, I'd say it works as expected about 60-70% of the time without having to touch it a second time to get it to lock/unlock. And yes, I have calibrated it more than once to see if that would have an effect.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
3
Nice idea but not great
on July 17, 2015
Posted by: JRBP
from Knoxville, Tennessee, United States
Gender:Female
I loved the idea of being able to unlock the door without keys and when it works, it is great! Concerns I have had; it is too slow to lock or unlock, sometimes I have to repeat to get it to work and if I accidentally brush up against it, it will lock on it's own. These are design problems that had I known about, might have waited until they were corrected.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
4
Love the keyless, that's what technology is for!
on July 17, 2015
Posted by: ebullet
from South Jersey
Gender:Male
I got this as soon as it came on the market, at first it was very good with my iphone 5, it worked very well with my iphone 5, but then I upgraded to iphone 6, is still works but seems to be more delay with the iphone 6 until the new firmware update.
So far I'm used to the few second respond already, great product!
The lock is very sensitive, just a bump will activate the lock, even with a layer of clothing, so be careful.
So far I'm used to the few second respond already, great product!
The lock is very sensitive, just a bump will activate the lock, even with a layer of clothing, so be careful.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
3
Work great until we replaced the batteries
on July 18, 2015
Posted by: Fenbur
from Commerce City, CO, United States
Gender:Female
We loved it when it was installed, it was so conveniant to be able to touch the lock and the door was unlocked. Then the batteries needed replaced and now we are only able to use it once a day. We lock the door with our phone, and we are unable to unlock it the same way so we have to use the key. Overall it's a great idea but hasn't work out the way we were expecting or it was demonstrated.
No, I would not recommend this to a friend.
Response from kwikset.comBy Devon Jordan , Community Manager, July 20, 2015
Hi Fenbur,
We've never seen a simple battery replacement have an effect like this on Kevo. We're going to have a Kevo Specialist contact you via email to help troubleshoot and find a solution that gets your Kevo working great again.
Thank you,
Kwikset
We've never seen a simple battery replacement have an effect like this on Kevo. We're going to have a Kevo Specialist contact you via email to help troubleshoot and find a solution that gets your Kevo working great again.
Thank you,
Kwikset
Written by a customer while visiting kwikset.com
Customer Rating
3
Good Idea
on July 21, 2015
Posted by: Stearnsbd
from Roseville, CA, United States
Gender:Male
These units have been installed for over a year now and have worked well...
Except: Needs range (or single strength) improvement. Example - if phone is inside a purse or bag. It will take longer to operate the lock!
Security: 10
Single strength: 5
Ease of use: 9
Battery usage: 9
Style: 9
Ease of installation: 7 (with no previous experience),
9 (with previous lock experience)
Single strength: 5
Ease of use: 9
Battery usage: 9
Style: 9
Ease of installation: 7 (with no previous experience),
9 (with previous lock experience)
A great improvement would allow the Bluetooth to connect to a wifi hub!!!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Great addition to your home security!
on July 23, 2015
Posted by: David J
from Louisville, KY, United States
Gender:Male
Have had the lock since it was released, and overall have been very pleased. The finish and build is excellent. At times we do have issues with it not responding to touch and have to restart the app on our phone. This has improved with updates. Have and will continue to recommend this lock to friends and family. Would love to have it linked to wireless network or my alarm panel to allow for me to open the door from my office.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
No more fumbling for keys
on July 25, 2015
Posted by: Boone
from Greenville, SC, United States
Gender:Male
Used with IPhone, being able to use EKeys to allow others access without loaning keys. Only problem I have is sometimes you have to touch it more than once to lock or unlock. Still a great product!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com