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Customer Reviews Collected from lg.com |
LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 642 reviews
5 Stars
401
4 Stars
137
3 Stars
39
2 Stars
21
1 Star
44
87%of customers recommend this product.
(
503 out of
575)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Brit789
from Copenhagen, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the bright light, the user-friendly interface, and the amount of space. I only wish the doors offered more space for condiments and sauces and that the water and ice dispenser doesn't work if the other door is open/ opening the door interrupts it.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Worst ice maker ever!
on June 17, 2020
Posted by: stephjo
from Utica, MI
I bought this fridge four years ago and my wife wants to to buy a counter top ice maker. This is the worst design I have ever seen. It leaks water. It either gives ice (a lot of it, cup full) or it grinds until the ice is a powder. Tried ice plus setting and no real improvement.
Pros: Style/Design, easy to use
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 22, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jbon
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had it for just under 10 years no issue. Compressor died and under warranty easy replacement and it’s working perfect again.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Refrigerators
on July 26, 2021
Posted by: Eddie 99
from Florida
LG has had problems withLFX25974ST refrigerators for years and fail to warranty these issues. I would not recommend LG products
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, July 27, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: mair1
from sherman oaks ,CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 5 and a half years ago. the only issue I have is that the icemaker gets clogged and has to be emptied out by hand.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Wes77
from Bakersfield
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worked good for about 5years then compressor went out.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy Jennifer, Social Media, February 3, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thanks. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
The refrigerator iwas purchased in 2017. It has had 2 repairs under warranty and one out of warranty
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 8, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Anonymous
from Moore Haven fl
Verified Purchase:Yes
Quit working! Bought 5 yr warranty still can't find anyone to look at it. Been 3 weeks now! Service is bad!
Pros: Features/Settings
Quality
2
Features
3
Value
2
Response from lg.comBy JaNika Wiley, Social Media, September 16, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Written by a customer while visiting lg.com