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Customer Reviews Collected from lg.com |
LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 642 reviews
5 Stars
401
4 Stars
137
3 Stars
39
2 Stars
21
1 Star
44
87%of customers recommend this product.
(
503 out of
575)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Sarge 597
from Evansville IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I replaced my two year old Whirlpool refrigerator with this LG. Best decision I ever made ! The features on this one are exceptional!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mandeep
from Milwaukee, Wi
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this month ago and very happy with the product so far. We are big LG fans, from TV to washing machine, dryer, and now fridge. It is very efficient and love the water dispenser as it it separate from the ice dispenser
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Jeanne19
from Oral, SD
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I saw the new Fench door refrigerators, I knew this would be my next one. I like the slide out freezer compartment.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: MargeB
from Boca Raton, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this refrigerator a few weeks ago
And I am very satisfied with the performance.
It is the quietest refrigerator I have owned.
I have never owned a French
Door refrigerator with bottom freezer and I am very pleased with how easy it is to organize.
Items can be located quite easily.
And I am very satisfied with the performance.
It is the quietest refrigerator I have owned.
I have never owned a French
Door refrigerator with bottom freezer and I am very pleased with how easy it is to organize.
Items can be located quite easily.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fairchildc87
from Texad
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm glad I bought this I have no complaints so far
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Honest Pen
from DFW
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator is very quiet. It keeps the food very fresh, and easily to operate (bells and whistles).
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MontanaNana
from Florence, MT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator is so open, easy to find anything you need.
The freezer drawer is awesome, easy to find what you want to defrost!
The freezer drawer is awesome, easy to find what you want to defrost!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: James_NYC
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The stated dimensions of this refrigerator are not accurate. While they do match up to the width + height of the back edge of the unit, for some reason both the side and top panels bulge outward as you move toward the front of the unit. So while the stated dimensions would have fit into the space we had available in our cabinet configuration, we found that when we tried to install the unit it would not fit due to the bulging along the sides + top. As a result we were forced to trim both the sides and the top of the cabinet space. We found the actual width to be 36', not the 35 3/4 ' stated, while the height is closer to 68 3/4', not the 68 3/8' stated. And the unit is not "square", meaning that the bulging occurs toward the middle of the top and side panels but not along the edges. One of our neighbors said the unit looks "pregnant". Also, the tops of the doors are nearly impossible to align with one another - we adjusted the height screw all the way up on the left side door while the height screw on the right side door is all the way down and the tops of the doors still do not align with one another. Also, the freezer drawer is VERY noisy when opened/ closed. The noise appears to be coming from the wheels on the righthand side of the drawer. Finally, the righthand side door does not close smoothly at all, and will remain open unless closed by hand. All in all we are rather disappointed with this purchase. If we had had more time to find a new fridge to replace our old one we undoubtedly would have selected a different one, but as it was we urgently needed to replace our old one and selected this one based on the stated dimensions (which as mentioned above are NOT accurate) + our assuming that LG was a quality manufacturer.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy CS , Social Media , October 11, 2018
Awe I hate to hear that you're not fully satisfied with the structure of your refrigerator. We strive to make our customers happy overall so with that being said we do apologize. I enjoyed the detailed description you've given and appreciate the feedback. If you have any other issues or concerns contact us via Phone: 1-800-243-0000
Twitter at @LGUSSupport
Facebook: https://www.facebook.com/LGUSSupport ^ CS
Twitter at @LGUSSupport
Facebook: https://www.facebook.com/LGUSSupport ^ CS
Written by a customer while visiting lg.com