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Customer Reviews Collected from lg.com |
LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 642 reviews
5 Stars
401
4 Stars
137
3 Stars
39
2 Stars
21
1 Star
44
87%of customers recommend this product.
(
503 out of
575)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: qjimmyp
from NYC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm glad I've told them about the warranty!
Don't forget that we have 5 year warranty!
Don't forget that we have 5 year warranty!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Nancy1121
from Wixom Mi
Verified Purchase:Yes
I had to learn a lot about getting temperature perfect but I love it
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Sassanach
from Idaho
Verified Purchase:Yes
My refrigerator is only 4 years old and not only did the compressor have to be replaced but the computer board was fried.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Udayj
from PA
Verified Purchase:Yes
Our LG refrigerator stopped working and we were clueless what went wrong. We contacted LG service center and they immediately sent a technician. Technician John was extremely good at his job, he changed the compressor and upgraded the software and finally fixed the refrigerator in one time . I highly recommend them .
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jstcruz
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is our second LG refrigerator where the compressor went out in under four years. We had purchased an extended warranty, so it was covered, but our experience with LG refrigerators has been disappointing.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Gilbert120
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this fridge for a while now and I love it! Even got my daughter to buy the same one for her house!
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tya Board
from Hampton, Ga
Verified Purchase:Yes
Poor quality, same compressor problem. No accountability
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 27, 2021
Please rest assured that we confidently stand behind our products and we are committed to continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. A settlement has been reached. This settlement is not to serve as acknowledgement of any defect regarding our compressors. For specific terms of the settlement, including eligibility information or how to submit a claim, please visit the official settlement website: http://www.lgfridgesettlement.com. ^Daphane
Written by a customer while visiting lg.com
Posted by: Salbest
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great customer service. Great service and great product
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com